Customer Service Administrator - Poole - £26k + bonus!

Office Angels; Poole; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading company in Poole is seeking a pro-active Customer Service Administrator to join their collaborative team. This position emphasizes delivering exceptional customer service, managing orders, and building client relationships while offering a comprehensive benefits package, including a quarterly bonus and generous leave.

Benefits

Quarterly bonus

Free onsite parking

25 days annual leave + bank holidays

Excellent progression and development opportunities

Qualifications

• Excellent communication and interpersonal skills.
• Passion for delivering outstanding customer service.
• Confidence in building client relationships.
• Great organizational and time management abilities.
• Proficiency in Microsoft Office tools.

Responsibilities

• Proactively following up on sales leads with a customer-first approach.
• Accurately processing and managing customer orders.
• Coordinating with logistics for timely deliveries.
• Handling order modifications or cancellations.

Skills

Communication

Interpersonal Skills

Customer Service

Organizational Skills

Time Management

Microsoft Office

Job description

Are you a people focused Administrator who thrives on delivering exceptional customer service and building lasting client relationships? If so, we'd love to hear from you!

Our client is looking for a proactive and dynamic individual to join their supportive and collaborative team. They offer a fantastic benefits package including a quarterly bonus, free onsite parking, 25 days annual leave + bank holidays & excellent progression and development opportunities!

Location: Poole
Job Title: Customer Service Administrator
Hours: 8:30am - 5:00pm, Monday to Friday
Contract: Permanent
Salary: £26,000 + bonus
Start Date: ASAP

What You'll Be Doing:

• Proactively following up on sales leads with a customer-first approach


• Understanding customer needs and offering tailored product advice


• Accurately processing and managing customer orders


• Coordinating with logistics to ensure smooth and timely deliveries


• Keeping customers informed of any updates or changes to their orders


• Handling order modifications or cancellations with care and efficiency


• Going the extra mile to ensure every customer has a positive experience

What You'll Bring:

• Excellent communication and interpersonal skills


• A passion for delivering outstanding customer service


• Confidence in building and maintaining strong client relationships


• Great organisational and time management abilities


• Proficiency in Microsoft Office tools

Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - 01202 557789 or email your CV to [e-mail]

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.