Customer Service Administrator - Permanent x 2

Manpower; Blackpool; On-site; GBP 25,000; Full time

Job summary

Une entreprise dynamique recherche un Administrateur de Service Client pour un poste à temps plein, offrant un salaire de 25k. Vous jouerez un rôle clé en gérant les interactions clients, le traitement des commandes et en collaborant avec les équipes internes pour assurer une expérience client exceptionnelle. Si vous êtes axé sur le service et aimez travailler dans un environnement dynamique, ce poste est fait pour vous.

Benefits

Free on-site parking

Qualifications

• Excellentes compétences en communication écrite et verbale.
• Maîtrise de la suite Microsoft Office.
• Proactivité dans la résolution de problèmes.

Responsibilities

• Servir de point de contact principal pour les clients via téléphone et email.
• Traiter et gérer les commandes clients avec précision.
• Maintenir des notes détaillées et à jour sur les clients.

Skills

Communication

Attention to detail

Organisational abilities

Problem-solving

Customer service

Tools

Microsoft Office Suite

Job description

Customer Service Administrator - Permanent x 2

Customer Service Administrator - Full-Time Position
Location: Preston - In Office
Working Hours:** Monday to Thursday: 8:30 AM - 5:00 PM; Friday: 8:30 AM - 4:30 PM
Type: Permanent
Salary: 25k
Benefits: Free on-site parking
Immediate start.
About Us
Manpower are proud to represent a progressive company, committed to delivering exceptional customer service. As a Customer Service Administrator, you will play a pivotal role in supporting our Account and Sales Managers, ensuring our customers receive the best experience possible.

Key Responsibilities

Customer Interaction: Serve as the primary point of contact for customers via phone and email, addressing inquiries and providing solutions promptly.

Order Processing: Accurately process and manage customer orders, ensuring timely and correct deliveries.

Account Management: Open and maintain new customer accounts, updating records as necessary.

Internal Collaboration: Work closely with Account and Sales Managers to support daily operations and ensure seamless service delivery.

System Updates: Maintain detailed and up-to-date customer notes in our internal systems.

Payment Processing: Handle office payments and assist with financial transactions as required.

Issue Resolution: Proactively address customer concerns, seeking effective solutions and ensuring satisfaction.
Ideal Candidate
We are looking for someone who:

Has excellent communication skills, both written and verbal.

Demonstrates strong attention to detail and organisational abilities.

Is proficient in Microsoft Office Suite and comfortable learning new software.

Possesses a proactive approach to problem-solving and customer service.

Can work effectively both independently and as part of a team.

If this is you - Apply today

Job Info

Job Title:

Customer Service Administrator - Permanent x 2

Company:

Manpower

Location:

Blackpool, Lancashire

Posted:

Closes:

Jul 7th 2025

Sector:

Administration

Contract:

Permanent

Hours:

Full Time

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