Customer Service Administrator & Installations Co-ordinator

Veterans Job Board UK; Bolton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dynamic individual to join their Customer Services team. This role focuses on coordinating installation activities and requires excellent communication skills, a pleasant personality, and the ability to adapt in a fast-paced environment. Full training will be provided, ensuring you are well-equipped to meet the demands of key customers, including housebuilders and site managers. If you are organized, resilient, and ready to deliver first-class customer service, this opportunity is perfect for you.

Qualifications

• Candidates should have good keyboard skills and demonstrate an organized approach.
• Full training will be provided on the company’s systems and product range.

Responsibilities

• Coordinate installation activities on a national basis.
• Plan installation requirements for key customers including housebuilders.

Skills

Excellent telephone manner

Good numeric skills

Good literacy skills

Organized approach

Good communication skills

Flexible approach

Job description

Candidates should be smart with a pleasant personality, excellent telephone manner and good numeric and literacy skills and will be expected to demonstrate an organised approach to their working day.

These roles mean you will have daily contact with many of our key customers and applicants must be able to provide a flexible approach to a key job function within the company and be capable of adapting to the demands of an organisation providing first class customer service in a fast moving and competitive market.

The successful applicant will join our Customer Services team specifically to work with our installations division as a co-ordinator of our installation activities on a national basis.

You will have daily contact with many of our key customers including housebuilders, site managers and our retail customers and will be responsible for planning their installation requirements.

Interested applicants should have a pleasant personality, good communication skills and must be able to demonstrate a resilient and flexible approach to a key job function with the company.

Full training will be given on the company’s systems and product range. However, you should have good keyboard skills and be able to demonstrate an organized approach to your working day.

Our staff are required to cover the current opening hours which are 8.00am to 5.30pm and these are covered on a rota’s basis. i.e. 8am – 4pm, 8.30am – 4.30pm, 9am – 5pm and 9.30 – 5.30pm.