Customer Service Administrator in Verwood)

Rubicon Recruitment Group; Verwood; Hybrid; GBP 25,000; Full time

Job summary

Join a dynamic team as a Customer Service Administrator, where you'll play a crucial role in supporting the office department. This position offers a clear pathway for progression, making it a fantastic opportunity for those eager to develop their skills. You'll manage customer returns, assist the Sales team, and handle inquiries, all while enjoying a supportive work environment. With perks like ongoing training, flexible working arrangements, and a focus on career growth, this role is perfect for someone ready to advance their career in customer service.

Benefits

Discretionary Bonus Scheme

Free On-Site Parking

Monday to Friday hours

1 day working from home

Ongoing Training & Development

Qualifications

• Experience in an office environment with customer service focus.
• Proficient in CRM systems and Microsoft Office Suite.

Responsibilities

• Handle customer returns and insurance claims efficiently.
• Provide administrative support to the Customer Service department.

Skills

CRM Systems

Microsoft Office Suite

Communication Skills

Attention to Detail

Job description

Customer Service Administrator | £25,000 | Permanent | Verwood

As a Customer Service Administrator , you'll play a key role in the office department , dealing with all customer returns and working closely with the Sales team . With a clear pathway for progression, this is an excellent opportunity for someone looking to develop their skills and grow into a stable role.

You'll be responsible for providing essential administrative support to the Customer Service department.

As a Customer Service Administrator you'll benefit from:

* Discretionary Bonus Scheme

* Free On-Site Parking

* Monday to Friday hours (no weekend working)

* 1 day working from home once passed probation

* Ongoing Training & Development to support your career growth

As a Customer Service Administrator , your responsibilities will include:

* General office administrative duties

* Dealing with customers returns & insurance claims

* Supporting Sales with courier delivery discrepancies

* Customer Enquiries - Providing customers with product samples, product information and quotations

* Supporting the General Manager in various sales activities to maximise sales opportunities

* Customer Complaints - Support the process of customer complaint handling by ensuring that complaints are handled in a timely fashion by QA

As a Customer Service Administrator , you'll have experience:

* Working in an office environment

* Dealing with CRM systems and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

* Strong communication skills to liaise across departments

* Excellent attention to detail and the ability to maintain accurate records

If you're ready to take the next step in your career, apply to this Customer Service Adminstrator , opportunity with your up-to-date CV or call Ella at Rubicon and she'll talk you through the details.

INDSPB