Customer Service Administrator

Brook Street; Wells-Next-the-Sea; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading employment agency is seeking someone for a customer service role in a vibrant office environment. Responsibilities include answering calls, assisting customers, and performing data entry tasks. The ideal candidate will possess strong communication skills and attention to detail. This role offers a salary of £25,000 - £27,000 per annum along with benefits like free parking and ongoing training.

Benefits

Free parking

Ongoing training

20 days + 8 bank holidays

Qualifications

• Previous customer service experience is required.
• High level of attention to detail and accuracy is crucial.
• Must have valid driver's license due to job location.

Responsibilities

• Answer incoming calls for the department.
• Complete data entry into relevant systems.
• Assist customers with their enquiries.
• Provide holiday cover by performing admin tasks.

Skills

Strong verbal communication

Strong written communication

Interpersonal skills

Attention to detail

Job description

Salary: £25,000 - £27,000 per annum

Hours: 8am-5pm/ 9am-5.30pm/ 10.30am-7pm Monday-Friday (2 lates on average per week) plus 1 in 4 Saturdays

Benefits: Free parking, on-going training (professional qualifications included) and support, 20 days + 8 bank holidays rising to 25 days + 8 bank holidays through length of service

Location: Rural Tunbridge Wells, you must be a driver due to the location

Are you looking for a career? Do you have Customer Service experience? Are you looking to work within a vibrant, buzzing and progressive office?

Responsibilities

• Answering incoming calls for the department
• Completing data entry into the relevant systems
• Assisting customers with their enquiries
• Providing holiday cover by carrying out admin tasks for other departments

You will have strong verbal and written communication skills, have strong interpersonal skills and be able to build rapport with clients/customers and a high level of attention to detail and accuracy.

If you would like to apply for a role then please send your CV across today.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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