Customer Service Administrator

Russell Taylor Group Ltd; Wales; On-site; GBP 24,000 - 27,000; Full time

Job summary

A recruitment agency is seeking a proactive Customer Service Administrator to support the sales force in Deeside. Responsibilities include managing internal orders, preparing quotations, and ensuring excellent customer service. The role offers a salary of £24,500 - £26,500 along with 25 days of holiday and a company pension. Ideal candidates will have relevant experience and strong IT skills.

Benefits

25 days holiday plus bank holidays

Company pension

Qualifications

• Previous relevant experience in a similar role.
• Highly customer focused.
• Strong IT skills.

Responsibilities

• Order processing.
• Liaise with customers and sales teams.
• Use internal IT systems to monitor sales and order activity.

Skills

Customer focus

Strong IT skills

Job description

Overview

My client is seeking a proactive Customer Service Administrator to join their team based in Deeside.

This vital role supports the external sales force by managing internal orders, preparing accurate quotations, and coordinating customer service to ensure smooth commercial operations.

Key Responsibilities

• Order processing
• Liaise with customers and sales teams and other areas of the business to ensure timely and accurate order processing
• Use internal IT systems to monitor sales and order activity

Rewards and Hours

This role offers a basic salary of £24,500 - £26,500, 25 days holiday plus bank holidays and company pension.

Hours of work are Monday-Thursday 8.30-5 and Friday 8.30-4

Requirements

To be suitable for this role you will have previous relevant experience in a similar role, be highly customer focused and have strong IT skills. Full training will be given on the company products and IT systems.

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