Customer Service Administrator

MET Recruitment; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency in Lye is seeking a proactive Customer Service Administrator for a temp to perm position. The ideal candidate enjoys delivering excellent customer service and has strong communication skills. Responsibilities include managing customer enquiries, inputting orders, and supporting administrative tasks. The position offers £12.21 per hour for 40 hours a week, with opportunities for a permanent role.

Qualifications

• Previous experience in a customer service or administrative role is desirable.
• Strong attention to detail and accuracy in data entry.
• Ability to manage time effectively and prioritize tasks.

Responsibilities

• Respond promptly to customer enquiries via telephone and email.
• Input customer orders into the internal system accurately.
• Keep customers informed on the status of their orders.

Skills

Excellent communication skills

Attention to detail

Time management

Proficiency in Microsoft Office

Job description

Overview

Customer Service Administrator – Lye

Temp to Perm

Monday to Thursday (occasionally required to work Fridays)

40 hours per week

£12.21 per hour (salary will be reviewed after the temporary period)

We are currently seeking a proactive and detail-oriented Customer Service Administrator to join our client in Lye. This is a fantastic opportunity for someone who is passionate about delivering excellent customer service and is looking for a long-term role with the potential to become permanent.

Job duties

• Respond promptly and professionally to customer enquiries via telephone and email
• Accurately input customer orders into the internal system
• Keep customers informed on the status of their orders
• Provide customers with proof of delivery when required
• Carry out general administrative tasks to support the wider team

Personal specification

• Previous experience in a customer service or administrative role is desirable, but not essential
• Excellent communication skills, both verbal and written
• Strong attention to detail and high level of accuracy in data entry
• Proficient in Microsoft Office and comfortable using computer systems
• Ability to manage time effectively and prioritise tasks

What happens after you apply for this role?

Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful