Customer Service Administrator

Adecco; Tendring; On-site; Full time

Job description

Customer Service Administrator

Location: Clacton on sea
Contract Type: Temporary- Permanent
Hourly Rate: £12.21 - £13ph + Holiday, Pension & Adecco Benefits
Working Pattern: 8:00am-5:00pm Monday-Friday - 40 hrs per week

Are you passionate about delivering top-notch customer service? Do you thrive in a fast-paced environment? Our client in the Agricultural industry is seeking a dedicated Customer Service Administrator for a temporary - permanent position. If you're ready to make a difference, we want to hear from you!

Due to the location of the company, own transport is desired for this role as public transport is not accessible.

Key Responsibilities:

1. Accurately enter and update sales orders using our operating systems.
2. Log and manage customer complaints through the internal database.
3. Produce insightful production reports based on sales data.
4. Provide exceptional customer service with a 'customer-centric' approach.
5. Monitor product availability and proactively solve supply issues.
6. Handle new enquiries and sales requests efficiently, adhering to company standards.
7. Represent the organisation professionally at all times.
8. Collaborate with internal departments for optimal packing methods.
9. Monitor transport routes and departmental KPIs.
10. Support dispatch and logistics operations as part of the distribution team.

What We're Looking For:

1. A proactive problem-solver with excellent communication skills.
2. Ability to remain flexible and adaptable in a dynamic work environment.
3. A team player who can work collaboratively across departments.

Why Join Us?

1. Be part of a vibrant team committed to excellence in customer service.
2. Opportunity to develop your skills in a supportive environment.
3. Competitive hourly rate with potential for growth.

Why work for Adecco?

1. Candidate of the month incentives.
2. Boost rewards - discount vouchers and collect points to spend!
3. Support programmes.
4. Eye Care vouchers.
5. Competitive pension scheme.

If you are excited to contribute your skills and be part of a thriving organisation, apply today! Let's make a positive impact together!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.