Customer Service / Administrator

The Best Connection; Stoke-on-Trent; On-site; GBP 18,000 - 22,000; Full time

Job summary

A staffing agency in Stoke-on-Trent is recruiting for a Customer Service / Administrator role. The position involves handling customer calls, processing orders, and managing queries. Attention to detail and good data entry skills are essential. This long-term role offers the possibility of a permanent position in the future. Flexibility in working hours is required, with Monday to Friday schedules.

Qualifications

• Strong attention to detail is necessary.
• Proficiency in data entry and customer service is crucial.

Responsibilities

• Take inbound and outbound customer calls.
• Process orders into the system.
• Handle order and delivery queries.

Skills

Attention to detail

Good data entry skills

Excellent customer service

Job description

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Customer Service / Administrator, Stoke-on-Trent

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Client:

The Best Connection

Location:

Stoke-on-Trent, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d98d792bf796

Job Views:

5

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

The Best Connection are currently recruiting a Customer service / Administrator for their client based in Meir Park. The role will involve taking customer calls inbound and outbound and processing their orders into the system. Dealing with any order or deliver queries and occasionally liaising with the warehouse. Other general administrative duties will also be involved.

Attention to detail and good data entry skills are required along with excellent customer service. The role is long term on going with a possibility of a permanent position in the future for the right candidate. The role will start immediatley.

The hours of work are Monday to Friday 10.00-18.00 however you will need to have flexibility to start between 09.00-10.30 as the start time can vary between these times.

For further details on this role please call the office.