Customer Service & Administrator

Dynamite Recruitment Solutions Ltd; Portsmouth; On-site; GBP 26,000; Full time

Job summary

A leading recruitment agency is looking for a Customer Service & Administrator in Portsmouth. This temporary role requires handling customer inquiries, managing email communications, and providing administrative support. Ideal candidates will have previous customer service experience and strong organizational skills. The position offers a salary of £25,350 per annum, working Monday to Friday, with flexibility required.

Qualifications

• Previous experience in customer service and administration.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Handling inbound calls and emails from customers and third parties.
• Logging detailed and accurate information into internal systems.
• Managing and prioritising multiple email inboxes.
• Scheduling work and services for vehicles.
• Updating spreadsheets and managing an electronic booking system.

Skills

Customer service experience

Administrative skills

Organizational abilities

Strong communication skills

Attention to detail

Microsoft Office proficiency

Job description

Overview

Customer Service & Administrator (temporary role to cover until Feb / March 2026). Start date: ASAP.

Location: Cosham, Portsmouth

Salary: £25,350 per annum

Hours: Monday to Friday, 37.5 hours per week (Flexibility required between 8:00am – 6:00pm)

Dynamite Recruitment is proud to be working alongside a thriving, specialist business based in Cosham, Portsmouth. Due to continued growth, they are looking for a Customer Service & Administrator to join their friendly and professional team on a temporary basis.

This is an exciting opportunity to join a successful, modern company where you’ll be supported, challenged, and rewarded as part of a high-performing customer operations team.

Key Responsibilities

• Handling inbound calls and emails from customers and third parties
• Logging detailed and accurate information into internal systems
• Managing and prioritising multiple email inboxes
• Scheduling work and services to be completed on vehicles
• Updating spreadsheets, managing an electronic booking system, and processing data
• Providing administrative support to ensure a smooth and efficient service for customers

The Ideal Candidate Will Have

• Previous experience in customer service and administration
• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Competency using Microsoft Word, Excel, and internal systems

Apply Now

To be considered for this role, please submit your CV today or contact the Dynamite Recruitment Commercial Team on 02392 455422 for more information.