Customer Service Administrator

Castle Employment Agency Ltd; Pickering; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a Customer Service Administrator to join their friendly team in Pickering. This part-time role offers a steady pace and a supportive environment, perfect for someone who enjoys a mix of administrative tasks and customer interaction. You will be responsible for answering customer enquiries, processing orders, and ensuring a smooth operation within the showroom. Full training is provided, so no specific experience is necessary—just a great attitude and a willingness to contribute. Join a welcoming team and enjoy a varied and rewarding role!

Qualifications

• Reliable and friendly attitude is essential.
• Willingness to help and learn is required.

Responsibilities

• Answering phone calls and assisting customers with enquiries.
• Processing sales orders and inputting purchase invoices.
• Handling general admin tasks to keep things running smoothly.

Skills

Customer Service

Administrative Skills

Organizational Skills

Communication Skills

Education

No specific experience needed

Job description

Are you looking for a steady, part-time role in a friendly and supportive environment?

We’re on the lookout for a Customer Service Administrator to join a well-established business in Pickering starting on a temporary basis with a genuine view to go permanent for the right person.

If you enjoy a mix of admin tasks, customer interaction, and keeping things organised, this could be the perfect role for you!

Some of the Customer Service Administrator duties will be:

1. Answering phone calls, assisting customers with enquiries
2. Welcoming customers in the showroom
3. Processing sales orders and inputting purchase invoices
4. Arranging couriers for customer deliveries
5. Ensuring orders are in the right place for customers to collect
6. Handling other general admin tasks to keep things running smoothly

We’re looking for someone reliable, friendly, and happy to get stuck into a variety of tasks. It’s not a high-pressure environment, so this role would suit someone who enjoys a steady pace and takes pride in keeping things organised.

Full training will be provided, so no specific experience is needed—just a great attitude and a willingness to help out.

This will be working 3 days per week, Wednesday to Friday, day 8am-5pm with a 30-minute lunch break, and every third Saturday working 8:30am-1pm, earning an hourly rate of £12.50 per hour.

If this sounds like the right fit for you, we’d love to hear from you! Apply today and become part of a welcoming team where you can enjoy a varied and rewarding role.