Customer Service Administrator

Meraki Talent; Ipswich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A reputable financial services firm in Ipswich is seeking a highly motivated Customer Service Administrator for a full-time 9-month contract. The role involves handling customer communications, processing pension transfers, and collaborating with various departments. Ideal candidates are recent graduates or those with customer service experience, looking for opportunities to develop in a supportive environment.

Qualifications

• Recent graduates looking for their first role within financial services will be considered.

Responsibilities

• Represent the company professionally in communications.
• Dealing with customers over the phone and email.
• Accurately process pension transfers.
• Collaborate with departments for timely processing.
• Manage investor and adviser instructions.

Skills

Customer service experience

Strong organisational skills

Confident communicator

Job description

Customer Service Administrator

Entry level into Financial Services

Ipswich - Full-Time

9-month FTC

Meraki Talent are partnered with a large-scale, reputable financial services firm to appoint a Customer Service Advisor to their team in Ipswich. This is a 9-month contract and offers full-time hours and a collaborative working environment.

We are seeking a highly motivated and detail-oriented Customer Service Advisor to join a dynamic and fast-paced team. This role is ideal for an individual who thrives in a professional environment and takes pride in delivering work of the highest standard. Recent graduates looking for their first role within the financial services industry will be considered.

Key Responsibilities:

• Represent the company with professionalism in all internal and external communications
• Dealing with customers over the phone and email
• Accurately process pension transfers in line with regulatory and internal standards
• Collaborate with various departments and external organisations to ensure accurate and timely processing
• Manage and administer investor, adviser, and internal instructions relating to core processes within agreed service levels

Candidate Profile

• Customer service experience
• Strong organisational skills and a commitment to quality
• Confident communicator with the ability to liaise effectively across departments and with third parties

If you are looking to develop your skillset in a supportive and collaborative environment where excellence is valued, we would love to hear from you.

Apply Now

Lauren wants: Financial Services Administration, Customer Service, and Graduates

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