Customer Service Administrator

The Best Connection; Gloucester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A growing garden product company in Gloucester is seeking an experienced customer service/administrator to join their team. The role starts part-time, progressing to full-time based on performance. Responsibilities include preparing sales orders, booking transport, and providing financial administrative support. Strong organizational skills and prior experience in customer service or administration are essential. Competitive hourly pay offered.

Qualifications

• Experience in customer service or administrative roles.
• Ability to work independently and manage tasks effectively.

Responsibilities

• Prepare and complete sales orders, invoices, and credit notes.
• Book transport requirements with logistics providers.
• Set up new accounts in the internal system.
• Process damages and ensure stock levels are correct.
• Book in containers and stock as needed.

Skills

Sales order preparation

Logistics coordination

Financial administration

General administrative tasks

Job description

Our client, a growing garden product company in Gloucester, requires an experienced customer service/ administrator to join their team.

The job would start as part time with the possibility of full time work after a successful trial period.

Hours and Rate of Pay

• Monday-Friday
• 08:30-17:00
• £12.21 per hour

The role would start off at 2 or 3 days a week then progress to full time.

The Role

• Preparation and completion of sales orders, invoices and credit notes to agreed lead-times.
• Booking transport requirements with existing logistics providers.
• Setting up of new accounts on internal system.
• Processing damages ensuring stock levels are correct.
• Booking in containers and stock as required.
• Providing Financial administrative support as required.
• Ad-hoc administrative duties as required