Customer Service Administrator

Sigma Recruitment Limited; Blaenavon; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading recruitment agency in Wales is seeking a Customer Service Administrator to provide essential support to a commercial team. The role involves handling customer enquiries, processing orders, and maintaining the CRM system. The ideal candidate will have experience in customer service and administration, along with GCSEs in English and Maths. Competitive salary of £25,000-£27,000 and genuine job security are offered in a friendly work environment.

Benefits

£25,000-£27,000 salary

23 holidays plus bank holidays

Annual bonus scheme

Qualifications

• Experience in customer service and administration.
• GCSEs in English and Maths at grade C or above.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Check customer enquiries and ensure prompt attention.
• Answer telephone calls and process orders.
• Prepare quotations and update the CRM system.

Skills

Customer service experience

Administration experience

Word proficiency

Excel proficiency

Education

GCSEs in English and Maths (C or above)

Job description

Location

Job Reference

BBBH4601

Job Type

Permanent

Posted Date

29/07/2025

Customer Service Administrator needed - Secure role supporting the commercial team.

Tired of job uncertainty? We are partnering with a stable, growing business seeking a talented Customer Service Administrator to join their close-knit team.

What makes this opportunity stand out?

Picture yourself in a role where your organisational skills make a difference. You will provide key administrative support to a successful commercial team, ensuring everything runs smoothly, while enjoying genuine job security and a friendly work environment.

Your rewards:

• £25,000-£27,000 salary (dependent on experience).
• 23 holidays plus the eight Bank Holidays, increasing to 25 days with service.
• An annual bonus scheme to reward your hard work.

A typical day as the Customer Service Administrator:

You will start by checking customer enquiries, ensuring each one receives prompt attention. Throughout the day, you will answer the telephone, process orders, prepare quotations, and keep the CRM system updated. Your telephone and email skills will shine as you build relationships with customers.

Perfect for you if you have:

• Customer service and administration experience
• GCSEs in English and Maths (C or above)
• Experience with Word and Excel

Why wait?

Great customer service administrators keep businesses thriving. If you are ready for a secure position where your skills are valued, apply now!

Apply today - interviews taking place soon!

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