Customer Service Administrator

TN United Kingdom; Bidford on Avon CP; On-site; GBP 23,000 - 25,000; Full time

Job summary

An established industry player is seeking a proactive and friendly Customer Service Administrator to join their busy team in Bidford-on-Avon. This full-time position offers a dynamic work environment where you will be the first point of contact for customers, delivering exceptional service over the phone and via email. Ideal candidates will have strong administration skills, a positive attitude, and the ability to manage multiple tasks efficiently. If you are passionate about customer experiences and want to be part of a supportive team, this is the opportunity for you.

Qualifications

• Previous experience in a customer service or telephone-based role.
• Strong administration skills and high attention to detail.

Responsibilities

• Deliver exceptional customer service to clients via telephone and email.
• Maintain clear and accurate customer records using internal systems.
• Support administrative tasks including document handling and data entry.

Skills

Customer Service

Administration Skills

Attention to Detail

Communication Skills

Job description

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Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

db2f98fe35b1

Job Views:

3

Posted:

10.05.2025

Expiry Date:

24.06.2025

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Job Description:

Job Title: Customer Service Administrator
Location: Bidford-on-Avon (must drive due to location)
Salary: £23,500 – £25,000
Hours: Full-Time, Permanent, Monday to Friday, 9am-5pm

We’re looking for a proactive, friendly, and confident Customer Service Administrator to join a busy team based in Bidford-on-Avon. This role is ideal for someone who enjoys building customer relationships and thrives in a fast-paced, varied environment. You’ll be the first point of contact for customers and play a key role in delivering a high standard of service over the phone and via email.

Key Responsibilities:

Deliver exceptional customer service to new and existing clients via telephone and email

Maintain clear and accurate customer records using internal systems

Make outbound follow-up and prospecting calls to support ongoing business growth

Support administrative tasks including document handling, filing, and data entry

Help resolve customer queries efficiently to maintain excellent client satisfaction

Assist with internal marketing and business development campaigns

Collaborate with the wider team to implement both short- and long-term project goals

What We’re Looking For:

Previous experience in a customer service or telephone-based role

Strong administration skills and high attention to detail

Comfortable managing multiple tasks in a busy environment

A positive, team-focused attitude with the ability to work independently

Must have a full UK driving licence and own transport (due to location)

Background or interest in the beauty industry is a plus but not essential

If you're someone who takes pride in delivering great customer experiences and wants to join a supportive, professional team, we’d love to hear from you.
If you feel you have the relevant skills and experience for this position please click apply or email your CV to .