Customer Service Administrator

Hunter Savage; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Customer Service Administrator to join their dynamic team in South Belfast. This temporary role offers the chance to work with a global leader in Healthcare, where you will be responsible for monitoring order progress, responding to customer inquiries, and processing purchase orders. With flexible working hours and a competitive hourly rate, this position is perfect for those looking to make a meaningful impact in a fast-paced environment. If you have a knack for customer service and administrative tasks, this opportunity could be your next career step!

Benefits

34 days holidays including bank holidays

Flexible working hours

Qualifications

• Desirable experience in customer service or administrative roles.
• Knowledge of international trade requirements is a plus.

Responsibilities

• Monitor order progress and provide regular updates to customers.
• Act as the first point of contact for customer inquiries.

Skills

Interpersonal Skills

Customer Service

Administrative Skills

Education

Experience in Customer Service or Administration

Job description

Customer Service Administrator

Due to operational demand, we are recruiting a Customer Service Administrator for a temporary role with a global leader in Healthcare! The successful candidate will be going into a busy team to help undertake a range of tasks within the customer service team based in South Belfast.

Top 3 Things to Know About this Job:

1. Based in South Belfast
2. Initially for 3 months with possible extension
3. Flexible working hours available

The Role:

• Monitor order progress and provide customers with regular updates on their shipments
• Act as the first point of contact for customers, responding to inquiries via phone, email and online platforms
• Receive and process customer purchase orders. Enter and plan sales orders to translate customer requirements into production requirements, forwarding them to production scheduling
• Create and distribute all invoices, credit notes and documentation for domestic and export shipments

The Person:

• (desirable) previous experience in a customer service or administrative role within logistics/shipping related industry
• (desirable) Knowledge of international trade requirements for export customers
• Demonstrate a high degree of interpersonal skills to effectively interact with all levels of customers, employees and management

The Rewards:

• Hourly rate of £12-13 per hour
• 34 days holidays including bank holidays
• Flexible working hours to suit all candidates

Next Steps:

For further information, and to apply for this Customer Service Administrator position, please contact Ashlin McCourt. Visit our website for a full list of opportunities.