Customer Service / Account Manager

JR United Kingdom; Leicester; On-site; GBP 28,000 - 35,000; Full time

Job summary

Une entreprise de franchise alimentaire en pleine croissance recherche un Customer Service / Account Manager. Le candidat idéal sera passionné par le service client, capable de bâtir des relations durables et de gérer efficacement les comptes. Ce poste offre un environnement dynamique et des opportunités de croissance commerciale.

Qualifications

• Expérience dans un rôle de service à la clientèle ou de gestion de comptes.
• Capacité à travailler dans un environnement dynamique.
• Compétences en communication exceptionnelles.

Responsibilities

• Gérer plus de 200 comptes clients existants.
• Développer des relations solides et assurer un service de qualité.
• Identifier de nouvelles opportunités de vente.

Skills

Service client

Gestion des comptes

Communication

Sens commercial

Job description

Customer Service / Account Manager | Food Franchise | High Wycombe | £28,000 - £35,000 DOE + Bonus

Monday to Friday - 10am - 6pm

Are you a people-person with a passion for delivering exceptional customer service and driving sales growth?

We're recruiting on behalf of a highly successful and fast-growing food franchise known for quality, consistency, and a loyal customer base. Due to ongoing expansion, they're looking for a Customer Service / Account Manager to join their friendly and ambitious team.

As Customer Service / Account Manager, you'll be the key contact for over 200 existing client accounts - building strong relationships, ensuring smooth order processing, and providing first-class service at every touchpoint. You'll also play a key role in identifying new sales opportunities, following up on leads, and helping to grow the customer base.

This is a perfect opportunity for someone who loves variety - combining customer care, account management, and commercial awareness in a fast-paced, rewarding environment.