Customer Service/Account Executive

Rise Technical Recruitment; Yateley; On-site; GBP 23,000 - 28,000; Full time

Job summary

A prominent recruitment agency is seeking a Customer Service/Account Executive in Yateley. The role involves managing customer inquiries and effectively communicating with internal departments. Ideal candidates will have a background in customer service, strong communication, and IT skills. Competitive salary up to £28,000 with excellent benefits. Immediate starters preferred.

Benefits

Good Working Hours

Pension

Excellent Holiday Scheme

Company Benefits

Qualifications

• Previous experience in a customer service/support or BD role.
• Able to start immediately or within 2 weeks.
• Excellent communication and IT skills.

Responsibilities

• Managing customer enquiries, queries and requests via phone and email.
• Communicate effectively with internal departments to ensure customer objectives are met.
• Maintain clear and proactive communication with customers.

Skills

Customer service experience

Excellent communication

IT skills (Microsoft, CRM systems)

Job description

Overview

Customer Service/Account Executive – Yateley

Up to £28,000 per year + Good Working Hours + Pension + Excellent Holiday Scheme + Company Benefits

Responsibilities

• Managing customer enquiries, queries and requests via phone and email, communicate effectively with internal departments such as the Laboratory, Logistics, UK Sales, etc, to ensure that all customer objectives are met
• Work in a temp to perm capacity
• Maintain clear and proactive communication with customers to support service delivery

Hours & Location

Location: Yateley

39 hours per week: Monday to Thursday 8:00–16:30, Friday 8:00–15:30

The Person / Requirements

• Previous experience in a customer service/support, BD role
• Able to start immediately or within 2 weeks
• Excellent communication and IT skills (Microsoft, CRM systems)

About the Role

The role is a temporary-to-permanent position within an industry-leading company, known for investing in staff and offering ongoing training and a strong benefits package.

How to Apply

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.

Notes

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.