Customer Service

Pertemps; Scotland; On-site; GBP 25,000 - 29,000; Full time

Job summary

A recruitment agency is looking for a Customer Service Sales Adviser in North Ayrshire. The role involves managing multi-channel customer communications, providing product advice, and upselling. Ideal candidates will possess strong communication skills and have a goal-oriented attitude. The position offers a competitive salary plus benefits.

Benefits

Competitive salary and commission structure

Comprehensive training

Career progression opportunities

Supportive work environment

Qualifications

• Sales experience desired but not essential.
• Ability to thrive in a fast-paced environment.
• A positive attitude is crucial.

Responsibilities

• Handle inbound and outbound sales calls with professionalism.
• Identify customer needs and present suitable products.
• Upsell additional products and services.
• Build and maintain strong relationships with customers.
• Achieve and exceed sales targets.

Skills

Customer Service/Retail experience

Excellent communication skills

Strong persuasive skills

Goal-oriented

Tools

CRM software

Microsoft Office Suite

Job description

Position: Customer Service

Location: North Ayrshire

Salary: £25,000 + monthly bonus

Pertemps are recruiting Customer Sales Adviser to join our Ayrshire based client. The role will involve handling multi-channel customer communication, providing product advice and selling a solution on every call. We are keen to speak to candidates with the drive to succeed in a targeted sales environment.

Responsibilities

• Handle inbound and outbound sales calls with professionalism and enthusiasm.
• Identify customer needs and present suitable products and services to drive sales.
• Upsell additional products and services to enhance customer satisfaction and increase revenue.
• Build and maintain strong relationships with customers to foster loyalty and repeat business.
• Achieve and exceed individual and team sales targets.
• Keep accurate records of customer interactions and sales activities in our CRM system.
• Collaborate with the sales team to share best practices and contribute to team goals.

About You

• Sales experience desired but not essential
• Customer Service/Retail experience
• Excellent communication and interpersonal skills.
• Strong persuasive skills with the ability to upsell effectively.
• Goal-oriented with a drive to meet targets
• Proficient in using CRM software and Microsoft Office Suite.
• A positive attitude and the ability to thrive in a fast-paced environment.

Benefits

• Competitive salary and commission structure.
• Comprehensive training and ongoing professional development.
• A supportive and friendly work environment.
• Opportunities for career progression within the company.