Customer Service

TN United Kingdom; Bristol; On-site; GBP 27,000; Full time

Job summary

Join a rapidly growing and reputable company as a Customer Service Administrator in Bristol. This role offers a full-time position with a competitive salary, where you will be the main point of contact for trade distributors and agents. Your responsibilities will include generating quotes, upselling to clients, and contributing to marketing strategies. With a supportive work culture and excellent benefits, this is an exciting opportunity to thrive in a dynamic environment. If you have a strong telephone manner, resilience, and a positive attitude, we want to hear from you!

Benefits

End-of-year bonus

Supportive work culture

Dynamic environment

Qualifications

• Strong communication skills and a positive attitude are essential.
• Experience in customer service and data entry is preferred.

Responsibilities

• Act as the main contact for trade distributors and agents.
• Generate quotes and manage customer relationships effectively.

Skills

Strong telephone manner

Resilience

Attention to detail

Literacy skills

Positive attitude

Tools

Quote Management system

Job description

Job Title: Customer Service Administrator
Location: South Bristol/East Bristol
Hours: Monday to Friday (8:00 am - 5:00 pm)
Salary: £27,000

Do you have a background in Customer Service? Are you interested in joining a well-established, large manufacturing company? We are currently recruiting for a full-time Customer Service Administrator based in Brislington, offering a competitive salary of £27,000, along with excellent benefits, including an end-of-year bonus.

The Company:
Our client is seeking an Administrator to become part of their close-knit team in South Bristol. As a rapidly growing and reputable company, they offer a dynamic environment where employees can thrive. Joining their team means gaining access to fantastic benefits and a supportive work culture. This company will be relocating to East Bristol in May 2025.

Main Duties:

1. Be the main contact for trade distributors and agents.
2. Generate quotes for customers using the Quote Management system.
3. Upsell to existing clients and foster strong customer relationships.
4. Contribute to marketing strategies and manage pricing structures.
5. Monitor order statuses and proactively follow up with customers.

Administration:

1. Perform data entry and process orders efficiently.
2. Handle incoming phone calls professionally.
3. Support general administrative tasks as needed.

Skills Required:

1. Strong telephone manner.
2. Resilience and adaptability.
3. Excellent attention to detail with strong literacy skills.
4. A positive, can-do attitude.

If you are interested in this role, please click APPLY now.