Customer Sales Specialist (Projects Department)

J&C Joel Ltd.; Halifax; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in flame-retardant solutions is seeking a Customer Sales Specialist in Halifax. The role involves driving sales growth, developing business relationships, and managing technical sales processes. Ideal candidates will have B2B sales experience and a strong technical understanding of the industry.

Benefits

Company pension

32 days annual leave

Length of service annual leave accrual

Employee life cover benefit

Corporate memberships

Qualifications

• 3+ years’ experience in B2B sales, ideally in entertainment or construction.
• Ability to read technical drawings and specifications.
• Experience with CRM and ERP systems.

Responsibilities

• Lead sales growth in the UK Projects department.
• Develop systems and sales processes through innovation.
• Manage detailed technical enquiries and cost estimates.

Skills

B2B Sales

Technical Understanding

Business Relationship Development

CRM System Experience

ERP System Experience

Commercial Negotiation

Attention to Detail

Education

A Levels or equivalent

Job description

Title: Customer Sales Specialist
Reporting to: Project Director
Department: Projects
Location: Halifax, UK

We are seeking an experienced sales professional to take the lead in growing sales within our UK Projects department at J&C Joel Ltd.

Overview

We are seeking an experienced sales professional to take the lead in growing sales within our UK Projects department at J&C Joel Ltd.

Established in 1978, J&C Ltd is one of the world’s leading suppliers, manufacturers and installers of flame-retardant fabrics, flooring, drapery, tracks and stage engineering solutions for the entertainment, events, education, and commercials sectors.

The company’s Projects team specialises in the design, supply, and installation of products and solutions to venues associated with performing arts, shows, TV and film, live events, exhibitions. Over the years we have diversified into a wide range of products and solutions, typically centred around drapery and stage machinery. Our dedicated team includes Design Engineers, Project Managers, and Installation Engineers based in West Yorkshire and Dubai. Our resume includes everything from school auditorium and community theatres to world class opera houses and arenas. Some examples of recently completed and live projects include Aviva Studios (Factory International), Oxford University Humanities Building, Guggenheim Abu Dhabi, Sunway Theatre, Malaysia.

The Role:

The role will be primarily office-based, however there will be requirements to visit key customers, suppliers, and live projects to gain a better understanding of our industry, the technology that we sell, and the type of projects we are involved in.

The role will involve developing current systems and sale processes, through innovation, to enhance the way we interact with our stakeholders. The successful candidate will be supported by a skilled team, who are experienced at handing detailed technical enquiries and formulating detailed cost estimates for customers. The role will entail the ownership of the sales process and the development and growth of sales leads, ensuring that our current and potential customers receive the best prices, technical information and service.

Skills & Experience Requirements

• 3+ years’ experience in B2B sales role, ideally in the entertainment or construction industry.

• Ability to form and develop business relationships within an industry – with suppliers, customers, and specifiers.

• Proven ability to understand the technical aspects of the equipment that you are selling, preferably the ability to read technical drawings and specifications.

• Experience of a CRM system – to track, manage, and report on sales leads.

• Experience of working with an ERP system to integrate sales processes to other departments such as Purchasing, Finance, Warehouse and Manufacturing.

• Enjoys the challenge of growing sales in a sustainable way based on agreed objectives.

• Not afraid to challenge themselves and those around them.

• Well organised with an attention to detail in business administration.

• Able to engage with colleagues to ensure the team is maximising opportunities to promote the business and convert those opportunities to sales.

• Competent in B2B commercial negotiations, based on securing good margins and sustainable cash flow, not just pure won sales %.

QUALIFICATIONS

• A Levels or equivalent as a minimum

PACKAGE AND WORKING HOURS

• Contractual hours are 36.25 hours per week – Monday to Thursday 08:30 – 17:00 and Fridays 09:00 – 15:00.
• Competitive salary and benefits package, including:
• Company pension
• 32 days annual leave per year, inclusive of bank holidays.
• Length of service annual leave accrual.
• Employee life cover benefit
• Corporate memberships

J&C Joel Ltd are a real Living Wage employer and are committed to ensuring an inclusive and diverse working environment, where everyone is respected, valued and empowered.

J&C Joel places a strong emphasis on the adoption of its values across its business, which focuses on the customer, excellence, innovation, partnership, and pride. Furthermore, the company holds a strong belief that its people are what make the business so special. We take pride in the diversity in backgrounds, perspectives and talents across our business and we continually strive to build a culture of equity and belonging.