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Landscape Sales Associate – Bilingual Preferred (English/Spanish)

SiteOne Landscape Supply

West Midlands Combined Authority

On-site

GBP 20,000 - 30,000

Full time

30+ days ago

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Job summary

Join a forward-thinking company as a Bilingual Customer Sales & Service Representative, where your passion for customer service will shine! In this dynamic role, you'll engage with both commercial and residential clients, ensuring they receive top-notch support and guidance. Your expertise will help cultivate strong relationships, while your ability to adapt to new technologies will drive business performance. Enjoy a vibrant workplace that values your contributions and offers numerous perks, including competitive pay, comprehensive benefits, and opportunities for advancement. If you're ready to make a difference in the green industry, this is the perfect opportunity for you!

Benefits

Weekly Paychecks with DailyPay
Medical, Dental and Vision Plans
Paid Time Off
401k with Company Match
Tuition Reimbursement
Paid Training and Business Certifications
Product Discounts
Company Apparel and Work Boot Vouchers
Free Counseling Services/Employee Assistance Program
Life Insurance and Disability Insurance

Qualifications

  • Minimum 1 year experience in retail or wholesale setting preferred.
  • Bilingual proficiency in English/Spanish is preferred.

Responsibilities

  • Deliver exceptional customer service to all SiteOne customers.
  • Manage strong relationships with customers and assist with inquiries.
  • Prepare inventory orders for customer pick up or delivery.

Skills

Customer Service Skills
Bilingual Proficiency (English/Spanish)
Inventory Management
Retail/Wholesale Experience
Ability to Lift 50 Pounds
Quick Decision Making
Willingness to Learn New Technologies

Education

High School Diploma or Equivalent

Job description

Company Overview

SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne.

SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 700 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.


Position Overview

Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.

What you’ll do:

  • Demonstrate exceptional customer service to all SiteOne customers
  • Cultivate and manage strong relationships with customers
  • Assist customers with their questions and needs, either in person, via the phone or through online ordering
  • Pull and prepare inventory orders for customer pick up or delivery
  • Proactively identify and capitalize on opportunities to grow sales with current and potential customers
  • Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
  • Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills We Are Seeking

  • Minimum of 1 year experience in a retail or wholesale setting, preferred
  • Excellent customer service skills
  • Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
  • Nursery/hardscapes experience preferred
  • Ready and willing to learn and adopt new technologies and ways of working
  • Ability to think quickly and make sound decisions
  • Inventory management experience helpful
  • Must be able to lift a minimum of 50 pounds
  • High school diploma or equivalent preferred

Perks:

  • Weekly Paychecks with DailyPay available!
  • Competitive Compensation
  • Medical, Dental and Vision plans
  • Paid Time Off, Paid Holidays
  • 401k with company match
  • Tuition Reimbursement
  • Lucrative Associate Referral Program
  • Company Apparel and Work Boot Vouchers
  • Opportunity for Advancement
  • Paid Training and Business Certifications Available
  • Free Counseling Services/Employee Assistance Program
  • Life Insurance and Short- and Long-Term Disability Insurance
  • Product Discounts
  • Most Branches never work Sundays!
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