Customer Sales Executive

Ecruit; Stonehouse; On-site; GBP 60,000 - 80,000; Part time

Job summary

A progressive IT & Telecoms provider is seeking a Customer Sales Executive in Stonehouse. This part-time role (term-time only) involves engaging with B2B customers to build strong relationships, support the sales team, and ensure customer satisfaction. Ideal for those looking for flexibility while making a positive impact. Great communication skills are essential, along with a proactive attitude towards problem-solving.

Benefits

Supportive team culture

Full training and ongoing support

Opportunities for career development

Qualifications

• Desire to learn about communications and IT.
• Previous experience in customer service or sales is desirable.

Responsibilities

• Engage with existing and potential B2B customers.
• Build rapport and foster relationships.
• Act as the first line of defense against customer churn.
• Support sales team by identifying opportunities.
• Maintain accurate customer records in CRM.

Skills

Excellent communication

Customer relationship building

Problem-solving mindset

Proactive attitude

Job description

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Job Title: Customer Sales Executive (Term Time Only)
Location: Office-based in Stonehouse, Gloucester
Hours: Term Time Only (Monday to Friday)
Employment Type: Part-Time (9.30am to 2.30pm)
Company: Windsor Telecom – IT & Telecoms Services Provider

Salary: £14 per hour + incentive scheme + pension

Are you passionate about building strong customer relationships? Do you thrive on making meaningful connections and delivering value? Join Windsor Telecom as a Customer Sales Executive and help us delight our customers while protecting and growing our existing business.

About the Role

As a Customer Sales Executive, you’ll be the friendly voice of Windsor Telecom, engaging with our existing and potential B2B customers during school term times providing real flexibility. Your focus will be on:

• Proactively contacting existing and potential B2B customers through phone, email, LinkedIn etc to build rapport and nurture relationships
• Understanding customer needs and identifying opportunities to add value through our IT and telecoms solutions
• Acting as the first line of defence against customer churn, ensuring satisfaction and continued engagement
• Supporting the wider sales team by spotting opportunities and passing qualified leads for Account Managers to follow-up
• Keeping customer records accurate and up-to-date within our CRM system

This is a term-time-only role, perfect for individuals looking for a rewarding and flexible job that fits around school holidays.

What We’re Looking For

• Excellent communication and people skills – you love talking to customers and building genuine connections
• You don’t need to be a tech guru but are interested to learn how communications and IT can help businesses deliver brilliant customer and colleague experiences.
• Confident, friendly, and professional phone manner
• A proactive mindset – you enjoy solving problems and finding opportunities
• Previous experience in customer service or sales is desirable, but we’re happy to develop the right person

What We Offer

• Supportive and friendly team culture
• Full training and ongoing support
• A role with real purpose – helping customers stay connected and supported
• Opportunities for future career development in an exciting and growing industry

About Windsor Telecom
We’re a friendly, people-first technology provider focused on making communication easy and enjoyable for UK businesses. From cloud telephony to IT support and connectivity, we’re passionate about providing solutions that keep teams working seamlessly together.

Ready to make an impact?
If you’re a natural relationship builder who enjoys speaking to customers and wants a flexible, term-time role with purpose, we’d love to hear from you.

Apply today and start your journey with Windsor Telecom.