Customer Sales Assistant

Travis Perkins; Liverpool City Region; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Development schemes

Bonus potential

Pension up to 10%

Staff discounts

Daytime hours

ShareSave

Online shopping discounts

Job summary

Travis Perkins is recruiting a Sales Assistant to join our team. You will engage with customers face to face and by phone, helping them find products, processing orders, and supporting deliveries. The role emphasises safety, teamwork, and delivering a helpful, friendly experience daily.

You’ll operate in a busy yard and branch environment, contributing to stock handling, order processing, and offering additional products. Training is provided, with potential for development within the group.

Qualifications

• Excellent customer service and interpersonal skills.
• Proven ability to upsell and meet targets.
• Strong communication and listening skills.
• Team player with a proactive attitude.
• Physically capable of light to heavy lifting and yard work.

Responsibilities

• Build strong customer relationships in person and by phone.
• Deliver high standards of service and meet customer needs with a smile.
• Support colleagues and adapt in a fast-paced environment.
• Process orders, load/unload stock, and book deliveries in systems.

Skills

Customer service

Sales experience

Communication

Teamwork

Physical stamina

Job description

Job Title: Sales Assistant

Working Hours: Monday to Friday and alternate Saturday Mornings (8-12)

We are Travis Perkins. Leading our industry for over two centuries, we've built our early foundations into a nationwide business that gives customers the products they need, with the smile they deserve. We’re proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK.

What’s it like to be a Sales Assistant?

Every day is different at Travis Perkins, but here’s what you can expect:

• Strong customer relationships are key to our success, both in person and by phone. You’ll deliver the highest service standards, understanding and meeting your customers’ current and future needs before sending them on their way with a smile.
• We keep safety at the heart of everything we do. Maintaining high standards across our working environment keeps everybody safe and happy all day, every day.
• Working alongside our partnered businesses, our combined product range means there are always more materials, tools, or services to offer our customers. Understanding and promoting additional products will see you succeed.
• You’ll spend time outside in our Yard, helping to process orders, load and unload vehicles, and accurately book deliveries into our systems.

Do you have what it takes?

• Are you confident in your physical ability to process heavy and bulky stock throughout the Yard and Warehouse, within our health and safety guidelines?
• Do you provide a best-in-class sales experience through positive and purposeful interactions that leave a lasting impression?
• Can you self-motivate, multi-task and stay organised in adaptable, fast-paced environments?
• You don’t need to be an expert in building materials and tooling, we’ll support you to learn this on the job!
• Are you a team player who is comfortable to step outside of your role to support colleagues across the wider branch?

What’s in it for you?

• Make your job a journey - with support to enrol onto development schemes, giving you the tools and knowledge you need to excel and progress.
• Competitive salary - with bonus earning potential too! We achieve together, so we earn together too.
• Enhanced pension scheme - prepare for your future by matching your pension contributions up to 10%. (Conditions apply)
• Group-wide discounts - 20% off at Toolstation, with wider savings across the group.
• Sociable hours - Protect your “me time” with sociable daytime hours (no evenings!).
• ShareSave - own our collective success by investing with our group shares.
• Online shopping discounts - treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!

What about our culture?

Every day, we work together, giving our best to be the best. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care.

We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.