Customer Sales Assistant

Travis Perkins plc; City of Edinburgh; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Development schemes

Competitive salary + bonus

Enhanced pension scheme

Group-wide discounts

Sociable daytime hours

ShareSave

Online shopping discounts

Job summary

Travis Perkins plc is seeking a Sales Assistant in Edinburgh. The role involves delivering high-quality customer service, handling orders, assisting with yard operations, and promoting additional products to meet customer needs. Training will be provided to learn building materials and tooling on the job.

You will work Monday to Friday with alternate Saturday mornings, enjoy sociable daytime hours, and be part of a team that values safety and customer care across the branch network.

Qualifications

• Physical ability to process heavy and bulky stock in Yard/Warehouse.
• Provide best-in-class sales experience through positive customer interactions.
• Ability to multi-task and stay organized in a fast-paced environment.
• No prior specialist knowledge required; on-the-job training provided.
• Team player who supports colleagues across the branch.

Responsibilities

• Build strong customer relationships in person and by phone to meet needs.
• Maintain safety standards in the working environment.
• Promote additional products when opportunities arise and cross-sell where appropriate.
• Process orders, load and unload vehicles, and book deliveries accurately in systems.

Job description

Job Title: Sales Assistant

Working Hours: Monday to Friday and alternate Saturday Mornings (8-12)

We are Travis Perkins.

Leading our industry for over two centuries, we've built our early foundations into a nationwide business that gives customers the products they need, with the smile they deserve. We’re proudly part of Travis Perkins plc., the UK’s largest distributor of building materials, providing unrivalled customer service from over 1,400 branches across the UK.

What’s it like to be a Sales Assistant?

Every day is different at Travis Perkins, but here’s what you can expect:

• Strong customer relationships are key to our success, both in person and by phone. You’ll deliver the highest service standards, understanding and meeting your customers’ current and future needs before sending them on their way with a smile.
• We keep safety at the heart of everything we do. Maintaining high standards across our working environment keeps everybody safe and happy all day, every day.
• Working alongside our partnered businesses, our combined product range means there are always more materials, tools, or services to offer our customers. Understanding and promoting additional products will see you succeed.
• You’ll spend time outside in our Yard, helping to process orders, load and unload vehicles, and accurately book deliveries into our systems.

Do you have what it takes?

• Are you confident in your physical ability to process heavy and bulky stock throughout the Yard and Warehouse, within our health and safety guidelines?
• Do you provide a best-in-class sales experience through positive and purposeful interactions that leave a lasting impression?
• Can you self-motivate, multi-task and stay organised in adaptable, fast-paced environments?
• You don’t need to be an expert in building materials and tooling, we’ll support you to learn this on the job!
• Are you a team player who is comfortable to step outside of your role to support colleagues across the wider branch?

What’s in it for you?

• Make your job a journey - with support to enrol onto development schemes, giving you the tools and knowledge you need to excel and progress.
• Competitive salary - with bonus earning potential too! We achieve together, so we earn together too.
• Enhanced pension scheme - prepare for your future by matching your pension contributions up to 10%. (Conditions apply)
• Group-wide discounts - 20% off at Toolstation, with wider savings across the group.
• Sociable hours - Protect your “me time” with sociable daytime hours (no evenings!).
• ShareSave - own our collective success by investing with our group shares.
• Online shopping discounts - treat yourself more often, thanks to discounts across a range of leading retailers… from everyday essentials, to airport parking and travel!

What about our culture?

Every day, we work together, giving our best to be the best. By sharing our knowledge we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care.

We’re driven to remain a truly inclusive employer. Please let your recruiter know how we can help you to thrive as your authentic self. You be you, it makes us, us.