Customer Sales Advisor - Beko Europe (Hybrid & Remote)

PLC D&G Group Limited; Brighton; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

A renowned company is seeking a motivated Customer Sales Advisor in Brighton, offering a hybrid role with a competitive salary of £24,500 plus bonuses. In this fast-paced position, you will engage with customers over the phone, helping them register their appliances. Ideal candidates should possess strong sales motivation, empathy, and excellent communication skills. This role promises a rewarding career in a supportive environment, focusing on personal and professional growth.

Benefits

Work-Life Balance

Health Cash Plan

Internal Mobility Programs

Qualifications

• Proven experience in sales and customer service.
• Ability to listen and understand customer needs.
• Motivated by performance and targets.

Responsibilities

• Handling inbound calls from customers to register new appliances.
• Building rapport with customers to ensure satisfaction.
• Working within a supportive team in a hybrid work environment.

Skills

Sales Motivation

Empathy

Resilience

Communication

Curiosity

Job description

Customer Sales Advisor - Beko Europe (Hybrid & Remote) page is loaded

Customer Sales Advisor - Beko Europe (Hybrid & Remote)

Apply remote type Hybrid locations United Kingdom time type Full time posted on Posted 8 Days Ago job requisition id JR100027

Salary: £24,500 per year plus OTE £7,800 per annum
Contract:Permanent, full time, 37.5 hours per week with a rotating weekly shift pattern
Location:Nottingham (Hybrid & Remote options)

Start: 11 August 2025

Domestic and General is the largest insurance company in the UK with an ambition to scale globally. We currently service over 9 million customers annually whilst being a proud partner to leading manufacturers and retail brands across the globe

For consecutive years we have been recognised as a “Great place to Work”.

Do you thrive in a fast-paced environment and enjoy connecting with people? If you're motivated by a supportive but target-based environment, you'll fit right in as a Customer Sales Advisor.

We set the bar high - our agents are the best of the best. The role is a fast-paced, high-energy environment where resilience, adaptability, and a customer-first mindset are key to success.

So, who are you?

• Self-Driven - You are motivated by a sales environment, where achieving the right customer sales outcomes is key and in line with FCA requirements.
• Empathetic and an active listener – Understanding customer’s needs is crucial for recommending suitable products and building trust.
• Resilient and adaptable – Sales can be high-pressure, and regulations evolve. You might face rejection or regulatory changes. Instead of getting discouraged, you stay calm, adjust your approach, stay positive and keep learning, in a fast-paced environment.
• Curious and growth mindset – A willingness to learn about new products, compliance updates and client perspectives, helps to ensure you consistently provide the right customer outcomes.
• Clear communicator – Explaining products transparently and avoiding jargon or misleading language, is a regulatory must.
• Independent - You are the right combination of ambitious and innovative, whilst able to work autonomously in a home-based position.

How will you contribute?

In the role of an inbound sales advisor, you will play a pivotal part in our mission to provide exceptional service to customers seeking to register their new appliances. Your day will begin with logging into our automated dialler system, where you will receive inbound calls from customers eager to register their items. Each interaction will require you to build rapport and demonstrate your ability to connect with customers to understand their needs. You’ll engage in meaningful conversations and guide customers through the registration process, ensuring they feel valued and supported.

You will have the opportunity to work remotely (from home) or on a hybrid basis with some days in the office. Either way, you’re not alone. You will be part of a supportive team that values your efforts and celebrates your success, fostering an environment where your contributions are recognised and appreciated. Whilst challenging, it is incredibly rewarding as you will have the opportunity to make a significant impact on the lives of our customers.

This position not only offers a competitive salary but also presents an excellent opportunity for individuals eager to advance their careers in sales and customer service, all within a supportive and rewarding atmosphere that encourages professional growth and development.

Shift Pattern:

Your shift patterns will rotate between our core opening hours of 8am and 8pm (Monday-Sunday).

You’ll work 37.5 hours per week and you will have two 15-minute breaks and a full hour for lunch, allowing you to recharge and maintain your focus.

We’ll provide all the equipment you need, but you must have broadband access.

What's Next?

At D&G we give you all the tools that you would need to have a fulfilling career. Every system, every process and every Partner is brought to life through a series of eLearning, Facilitator led sessions, Role Reality sessions, Call Listening and Call Taking exercises during the training period. This allows you, to fully embrace and understand what is required to succeed at D&G and to provide our customers, with the best outcomes.

The Benefits of joining Domestic and General

• Starting salary of£24,500.
• Average Bonus Earnings of£7,800 per annum, earned through a combination of strong sales performance, excellent customer service and call quality.
• Personal and Professional growth is encouraged, with Internal Mobility programmes providing networking opportunities and Leadership development programmes.
• Work-Life balance with a hybrid role / Health Cash Plan / Instant discounts / the new credit building tool / Salary Finance Loans / electric vehicle leasing / long service awards

Process

• Apply on workday
• 15-minute telephone conversation with one of our Talent Acquisition team
• Complete our online Virtual Assessment
• A Microsoft teams’ interview and call listening exercise
• Job Offer and employment screening checks
• IT Equipment delivery and set up call in readiness for day 1

At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.

Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.

Similar Jobs (3)

Customer Sales Advisor - Registrations

remote type Remote locations 2 Locations time type Full time posted on Posted 6 Days Ago

Customer Sales Advisor - Customer Support Sales (Remote & Hybrid)

remote type Remote locations United Kingdom time type Full time posted on Posted 8 Days Ago

Customer Sales Advisor - Outbound

remote type Remote locations United Kingdom time type Full time posted on Posted 13 Days Ago

For over 100 years, Domestic & General has been a trusted provider of aftercare for domestic appliances for over 16 million customers. You'll have tailored support and training throughout your time at Domestic & General, allowing clear career progression in the direction you choose. We're transforming a 100-year-old business into a tech-driven platform with a global reach. But to do that, we'll need a range of skills from all walks of life. Think you can help?