Customer Sales Advisor

TN United Kingdom; Cambridgeshire and Peterborough; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading retailer in motoring and cycling products as part of an exciting growth chapter. This role is perfect for those with a passion for customer service and sales, offering comprehensive training and career development opportunities. With a commitment to employee well-being and a variety of benefits, you'll thrive in a supportive environment. Enjoy generous discounts, wellness programs, and the chance to be part of a success story in the UK’s largest vehicle service and repair business. If you're ready to make an impact, this is the opportunity for you.

Benefits

Store discount

Employee discount

Discount on Breakdown Cover

Discounts on groceries and shopping

Employee wellness programme

Trade Price Bike Scheme

Life Assurance

Uniform

Sharesave scheme

Cycle to Work scheme

Qualifications

• Experience in delivering great customer service, ideally in retail.
• Proactive in understanding customer needs and helping them.

Responsibilities

• Demonstrate and explain products to customers.
• Work efficiently to meet customer needs and sales targets.

Skills

Customer Service

Sales Experience

Proactive Approach

Job description

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About the Role

Ideally, you already have Retail sales experience, but if you’ve worked in another customer-focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

Training and Career Development

We invest heavily in training to give our colleagues skills to develop their careers. Whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether in Retail or elsewhere in the Group.

Key Requirements

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Rewards and Benefits

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. These include:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more
• Employee wellness programme offering free, independent, confidential support and counselling 24/7
• Trade Price Bike Scheme – buy one bike per year from a range of bikes significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app giving you more control over your pay, including access to up to 30% of your pay as you earn it
• Health Cash Plan – claim cashback towards healthcare costs and access health and well-being services

About Us

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.