Customer Sales Advisor

TN United Kingdom; Braintree; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading retailer in motoring and cycling products, where your customer service skills will shine. This role offers comprehensive training and a variety of career paths within a rapidly growing business. Enjoy generous employee discounts, wellness programs, and a supportive environment that values diversity. Whether you’re a seasoned sales professional or new to the field, your proactive approach and commitment to customer satisfaction will be key to your success. Embrace this opportunity to be part of an exciting journey in the retail sector!

Benefits

Store discount - 25% off products

Employee discount - up to 50% off garage bills

Discount on Breakdown Cover

Discounts on groceries and shopping

Employee wellness programme

Trade Price Bike Scheme

Life Assurance

Uniform provided

Sharesave scheme

Cycle to Work scheme

Qualifications

• Experience in delivering great customer service, ideally in retail.
• Ability to work on a rota basis, including weekends.

Responsibilities

• Help customers and understand their needs proactively.
• Demonstrate and explain products effectively.

Skills

Customer Service

Sales Experience

Proactive Approach

Job description

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Ideally, you already have retail sales experience, but if you’ve worked in another customer-focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers. Whatever career path you want to follow and whatever pace you want to progress, we have the support to help you make your ambitions a reality, whether in retail or elsewhere in the Group.

To be successful in this role, you will need:

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. These include holiday and contributory pension, and you can expect to enjoy:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more
• Employee wellness programme offering free, confidential support and counselling 24/7
• Trade Price Bike Scheme - buy one bike per year from a range of bikes at significant discounts
• Life Assurance
• Uniform provided
• Option to join Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app allowing access to up to 30% of your pay before payday and automatic savings
• Health Cash Plan - claim cashback for healthcare costs and access well-being services

We’re in an exciting phase – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure if you meet all criteria? We encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace. We are an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our one Halfords Family.