Customer Sales Advisor

Space Station Self Storage; Birmingham; On-site; GBP 27,000; Full time

Job summary

A leading company in the storage industry is seeking a Customer Sales Advisor in Birmingham. The role involves engaging with customers, achieving sales targets, and providing exceptional service. Candidates should be team-oriented with strong communication skills. A full-time position offering a competitive salary and various benefits awaits the right individual.

Benefits

Staff discount on storage and retail products

Training and development programme

Great bonus scheme

Contributory pension scheme

30 days holiday, including bank holidays

Employee ‘free perks’ scheme

Additional benefits after a qualifying period

Qualifications

• Excellent communication skills and loves talking to customers.
• Thrives in a team environment.
• A good level of numeracy and self-motivation.

Responsibilities

• Convert sales and help customers make informed decisions.
• Achieve sales targets by maximizing sales opportunities.
• Provide outstanding customer service.

Skills

Communication

Teamwork

Numeracy

Job description

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Salary: £26,208

Location: Birmingham, Kings Heath

The role

Sales Advisors are central to everything we do at Space Station. You’re our friendly face, providing the information our customers need. You also promote the store within local communities and to businesses.

This role is full-time, working 5 days out of 7, with some weekend and bank holiday working.

Who we’re looking for

• Thrives in a team environment
• Excellent communication skills and loves talking to customers
• A good level of numeracy and self-motivation
  
  

What you’ll do

Sales and Customer Service

• Convert sales and help customers make informed decisions
• Achieve sales targets by maximising sales opportunities
• Provide outstanding customer service, always keeping our values in mind
  
  

Administration

• Handle new enquiries, complete contracts and chase debts
• Liaise with the removals contractor when required, use the removals calendar
  
  

Cleaning and General Maintenance

• Take pride in the site and maintaining excellent standards
  
  

Banking and Petty Cash

• Reconcile cash, credit card, Direct Debit and BACS payments
• Complete petty cash float checks daily
  
  

Charity Participation

• We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.
  
  

What we’ll give you

• Staff discount on storage and retail products
• Training and development programme
• Great bonus scheme
• Contributory pension scheme
• 30 days holiday, including bank holidays
• Employee ‘free perks’ scheme
• Additional benefits after a qualifying period
  
  

About Us

Space Station was acquired in 2020 by Heitman with the objective of growing the Space Station brand. We currently have stores across the UK, and always pride ourselves on our core values. We always strive to be friendly, helpful, reliable, trustworthy, and professional in all our interactions. Delivering standards of excellence is our vision at Space Station, and we look after our staff so they can deliver the best possible experience to our customers.

Space Station embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Learn more on the benefits of working at Space Station here

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Warehousing and Storage

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