Customer & Sales Administrator: Accounts, Orders & Forecasting

Escape Recruitment Services; Livingston; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency is seeking an experienced Customer & Sales Administrator to join a manufacturing organization in Livingston. The role involves managing customer accounts, processing orders, and providing reports to stakeholders. Ideal candidates will possess strong customer service skills, attention to detail, and IT proficiency. This permanent position offers a dynamic work environment in a respected company.

Qualifications

• Proven experience in a similar role such as Customer Administrator, Sales Administrator, or Account Manager.
• Background in a fast-paced manufacturing, supply chain, or distribution environment.
• Strong customer service and relationship management skills.

Responsibilities

• Manage a portfolio of customer accounts.
• Process customer orders and track them through to delivery.
• Provide customer account reports and forecasts to internal stakeholders.

Skills

Customer service skills

Relationship management

Attention to detail

IT skills (MS Word, Excel)

Communication skills

Tools

CRM systems

ERP systems

Job description

A recruitment agency is seeking an experienced Customer & Sales Administrator to join a manufacturing organization in Livingston. The role involves managing customer accounts, processing orders, and providing reports to stakeholders. Ideal candidates will possess strong customer service skills, attention to detail, and IT proficiency. This permanent position offers a dynamic work environment in a respected company.