Customer Resolution Team Manager- Hybrid occasionally

ZipRecruiter; Stratford-upon-Avon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading finance company in Stratford-upon-Avon is seeking a Team Manager to oversee their call centre team. The ideal candidate will have strong people skills and experience in team management, capable of leading and developing a team of approximately 8 staff. A DBS and background check will be required for this role.

Qualifications

• Experienced team manager with strong people skills.
• Capable of taking a hands-on approach when necessary.

Responsibilities

• Oversee and manage a call centre team of approximately 8 staff.
• Lead, motivate, and develop the team.

Job description

Job Description

My client, a leader in the finance industry, is seeking to hire a Team Manager to oversee their call centre team of approximately 8 staff.

A DBS and background check will be required for this role.

The ideal candidate will be an experienced team manager with strong people skills, capable of taking a hands-on approach when necessary. The role involves leading, motivating, and developing the team.

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