Customer Resolution Delivery Driver - Greenwich

International Telephone Products LTD.; London; On-site; GBP 29,000; Full time

Job summary

A leading delivery service provider is looking for a Customer Resolution Delivery Driver in Greenwich. The role involves ensuring high-quality deliveries, addressing customer complaints, and complying with health and safety regulations. Successful candidates will enjoy a competitive salary and benefits, with opportunities for flexible working arrangements.

Benefits

15% IKEA discount

Life Assurance of 4 times your pay

Enhanced statutory pension contributions

Interest-free loans

Family-friendly policies

Qualifications

• Must be at least 19 years old with a valid driver's license (Category B) for at least 24 months.
• Skilled at forward planning and multi-tasking.
• Computer literate and adaptable to technology.

Responsibilities

• Ensure timely and careful handling of stock and quality deliveries.
• Visit customers' homes to resolve complaints and deliver or replace stock.
• Inspect assigned vehicles before and after deliveries.

Skills

Excellent Communication Skills

Problem-solving Abilities

Job description

Customer Resolution Delivery Driver - Greenwich

Customer Resolution Delivery Driver - Greenwich

2 weeks ago Be among the first 25 applicants

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IKEA Greenwich are looking to welcome a Customer Resolution Delivery Driver.

Join IKEAs delivery team and help us share our iconic products with homes everywhere. If you provide great customer service and have a passion for driving, apply now and drive your career forward with IKEA!

What We Offer

The Start Date of employment will be: TBC

Competitive salary of £28,441 per annum

Full-time, 39 hours per week, working 5 days per week 11am - 8.45pm including alternate weekends.

We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

15% IKEA discount & discount portal helping you save £100s on High-street retailers.

Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.

Family-friendly policies - At IKEA, were happy to do our part in making childcare experience as easy as possible.

• as well so much more!
  
  

What You'll Need To Have

Due to Health and Safety regulations, applicants are required to be at least 19 years of age and have held a valid and clean driver's license (Category B) for at least 24 months.

You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own.

Excellent Communication Skills And Problem-solving Abilities.

You are computer literate and able to work with technology.

What You'll Be Doing Day To Day

Focused on prompt and careful handling of stock to ensure quality deliveries to our diverse clientele and various store branches, following prescribed workflow and routines.

Visit customers homes to resolve complaints and deliver or replace missing stock.

Inspecting & housekeeping of assigned vehicles before and after customer deliveries, reporting any issues identified and placing on charge after use. Comply with all IKEA health, safety and security rules and requirements.

Communicate professionally to all IKEA customers, co-workers and service partners in a confident and friendly manner handling complaints and claims efficiently and with diplomacy.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many

RECRUITMENT PROCESS INFORMATION

Let us know if you require any adjustments to be made during the interview process as soon as possible.

Please attach an updated CV with your application so we can get to know you better.

Second Step, If successful on application you will have a pre-screening call where we can get to know you a little.

Shortlisted candidates will be invited by email to attend either a face-to- face interview.

Role

Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:

Medical questionnaire

Driving Records

We understand not everyone will be successful, but we promise to keep you informed either way.

For any advice or support, email and I will be happy to help!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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