Customer Relationship Specialist

JR United Kingdom; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the health and wellness sector seeks a Customer Relationship Specialist in London to support and educate Partners, track performance, and facilitate business growth. The role emphasizes a collaborative environment, requiring strong communication and organizational skills, along with a proactive approach to problem-solving. Candidates should possess a degree and ideally 2+ years of relevant experience, with a genuine interest in nutrition and healthy living.

Qualifications

• C. 2+ years experience in Business Development, Sales or Customer Service.
• Ability to work collaboratively in a team-oriented environment.
• Charismatic, flexible, and adaptable with great organizational skills.

Responsibilities

• Support, train, and educate Partners on business systems and best practices.
• Monitor sales data and trends, proposing corrective measures if needed.
• Assist in launching sales incentives and recognizing team successes.

Skills

Public Speaking

Organizational Skills

Analytical Skills

Communication Skills

Problem Solving

Education

Business-related degree or graduate calibre

Job description

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Customer Relationship Specialist, london

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Client:

The Juice Plus Company EMEA

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Client Relationship Specialist (London / Hybrid)

The Juice Plus+ Company is a multi-million-dollar competitor in the health and wellness industry, utilising a unique combination of direct sales and e-commerce to market our carefully curated line of plant-based nutritional products in pursuit of our mission to “Inspire Healthy Living Around the World.”

Owing to change, we have an exciting new role in our busy Business Development Team to support, train and educate our Partners on Juice PLUS+ systems, compensation plan, promotions/incentives and best practices; all to maximise business growth.

Working in this varied, fun, high performance environment, your business development related activity focus will be on our culture and upholding our values (Community, Longevity, Authenticity, Quality, Simplicity, Approachability, and Inclusivity), ensuring good business behaviour and collaborative communication style whilst also promoting a can-do attitude and endorsing accountability, inclusion and empathy. You will require confident public speaking skills and and charismatic energy!

The overall aim of the role of this Client Relationship Specialist (referred to internally as Business Development Specialist), is to manage current business and facilitate further sales and development with the existing Partner base, whilst also promoting the acquisition of new Partners. Within this role, the Specialist will guide Partners with the objective of growing sales, new Partner acquisition, and growing the customer base, building customer retention. This can be achieved by an outstanding understanding of our business, our markets, and our competition, and adopting an enhanced analytical approach to data, all whilst building strong, trustworthy and lasting relationships with our Partners.

Your Day to Day

• Work alongside the Regional Director to develop and support the creation of training sessions to support the Partners both in-person and online, tracking business performance and Impact / return on Investment for the company
• Monitor sales, volume data and trends, and propose corrective measures if necessary
• Continuously follow-up on Leader progress, coaching for success; outline specific monthly plans for achieving goals, coordinated with corporate activities
• Working alongside other departments to ensure smooth processes around month- end, qualification, recognition, and payroll are in place, and flag any issues / blockers
• Capture and share “Best Practices” with field leaders, Regional and EMEA Business Development teams
• Assist with the development, plan, and launch of sales incentives supporting relevant KPIs
• Support the wider team to recognise and celebrate success with field leaders and their teams through video conferences and field events
• Generate social engagement via social media platforms and partner activity groups
• Attend National Conventions and Leader events / meetings in person and online, to develop engagement and identify training needs

You will bring

• Good standard of education (ideally graduate (Business related degree) or of graduate calibre)
• C. 2+yrs experience (ideally) within a similar Business Development, Sales, Customer Service or Marketing related role, or with strong potential to excel within this area
• Skilled at working individually & within an (inter)national team-oriented, collaborative environment with a proactive attitude.
• Excellent organisational skills, with the ability to effectively prioritize and execute tasks in a high-pressure, fast paced environment.
• Strong verbal and written communication skills and empathetic ability to communicate effectively both internally and with our Partners (public speaking skills would be advantageous)
• Flexible and adaptable with ‘can-do’ attitude; pro-active and creative approach to problem solving
• Innovative, curious, and willing to learn, with flexibility to adapt to changing workloads
• Flexibility around work hours - in this role, you need to work when the field needs you!
• Charismatic with ability to be the centre of positive energy and creativity.
• Strong analytical skills to understand the story behind the data, draw conclusions and propose appropriate measures
• A genuine interest in healthy living, nutrition, and lifestyle

Travel during the week and at weekends will be necessary to support events and training as necessary

If this sounds like you, we would love to hear from you TODAY!