Customer Relationship Management Specialist

JR United Kingdom; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in property investment is seeking a Customer Relationship Management Specialist in Birmingham. The role involves maintaining client relationships, overseeing property projects, and assisting clients with financial management. Ideal candidates will have experience in client management and strong communication skills.

Qualifications

• At least 1 year of relevant work experience in client management or real estate.
• Strong sense of ethics and responsibility.
• Ability to handle multiple tasks with a customer service mindset.

Responsibilities

• Maintain relationships with property investment clients.
• Oversee post-purchase operations and manage property projects.
• Assist clients with financial aspects of their property.

Skills

Client Focus

Communication

Attention to Detail

Job description

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Customer Relationship Management Specialist, birmingham

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Client:

YOURS LINK LIMITED

Location:

birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

25.05.2025

Expiry Date:

09.07.2025

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Job Description:

Customer Relationship Management Specialist

1.Maintain relationships with property investment clients, ensuring their needs and expectations are met.

2.Oversee post-purchase operations for clients, including but not limited to follow-ups on property rental management and related activities.

3.Manage property projects for clients and maintain positive client relationships.

4.Assist clients in managing the financial aspects of their property, including tracking income and expenses, and providing regular reports.

5.Optimizing client relationship management strategies, and showcasing our services and expertise effectively.

6.Collaborate with the department head on other assigned tasks as needed.

Job Requirements:

1.Experience: At least 1 year of relevant work experience; background in client management, investment, or the real estate industry is preferred.

2.Professional Attributes: Strong sense of ethics, honesty, attention to detail, responsibility, and excellent execution skills. Able to work under pressure and possesses strong communication abilities.

3.Client Focus: Demonstrated ability to handle multiple tasks simultaneously with a strong customer service mindset.

4.Languages: English, Cantonese, and Mandarin is required.