Customer Relationship Management Manager

JR United Kingdom; Farthing Street; Hybrid; GBP 51,000 - 60,000; Full time

Job summary

A leading entertainment provider is seeking a Customer Relationship Management Manager in South London. This role involves leading CRM strategies, managing campaigns, and optimizing performance metrics. The ideal candidate will have proven experience in CRM, particularly within the gambling sector, and possess strong communication skills. The position offers a hybrid work model with flexible hours and various employee benefits.

Benefits

Flexible working hours

Holiday entitlement

Discounts and vouchers

Collaborative team environment

Career development opportunities

Qualifications

• Proven CRM management experience.
• Industry experience within the gambling sector is essential.
• Strong communication and collaboration skills.

Responsibilities

• Lead and optimise CRM strategies.
• Manage CRM campaigns and optimize performance.
• Conduct A/B testing.

Skills

CRM

Performance Metrics

Campaign Management

Collaboration

Data Analysis

Job description

The job description is generally well-structured but can be improved for clarity and professionalism. Minor formatting adjustments can enhance readability and engagement. Here's a refined version:

Customer Relationship Management Manager, London (Orpington)

Job Details:

• Salary up to £60,000
• Location: Office in South London
• Hybrid work: 3 days on-site per week

About the Client:

The organisation is a dynamic entertainment provider that offers exclusive rewards and perks to enhance customer experiences. They focus on innovation and customer satisfaction, creating an engaging environment for clients and employees alike.

Benefits:

• Flexible working hours
• Holiday entitlement
• Discounts and vouchers
• Collaborative team environment
• Career development opportunities

Responsibilities:

• Lead and optimise CRM strategies
• Manage CRM campaigns
• Optimize performance and KPIs
• Conduct A/B testing
• Proven CRM management experience
• Industry experience within the gambling sector is essential
• Experience in acquisition and retention strategies
• Strong communication and collaboration skills

Candidate Requirements:

Interested candidates should apply via this advert or email directly to [emailprotected]. For further information, please call 07719067562. By applying, you consent to the processing of your application for this role.

Key Skills:

CRM, Performance Metrics, Campaign Management, Workflow, Collaboration, Innovation, CRM Systems, A/B Testing, Data Analysis