Customer Relationship Management Lead

JR United Kingdom; Nechells; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading company in the hospitality industry seeks a CRM Lead in Birmingham to manage their expertise team. This hybrid role requires strong technical skills in HTML, CSS, and SQL, alongside leadership experience in delivering CRM campaigns. Join a dynamic environment supporting multiple brands.

Qualifications

• Proficient in HTML, CSS, SQL, and Liquid.
• Experience managing teams.
• Experienced delivering multiple CRM campaigns.

Responsibilities

• Lead a team of 2 to support 16 internal brands.
• Adopt and elevate capabilities of the Braze CRM platform.

Skills

HTML

CSS

SQL

Team Management

CRM Campaign Delivery

Job description

Social network you want to login/join with:

Customer Relationship Management Lead, Birmingham (Aston)

Location: Birmingham (Aston), United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Hybrid - 1 day in West Midlands

THE COMPANY

We have partnered with a national conglomerate in the hospitality industry that is looking for a CRM Lead to manage their central expertise team.

THE ROLE

As the CRM Lead, you will be at the forefront of adopting the Braze CRM platform and elevating its capabilities. Leading a team of 2, you will support 16 internal brands across various projects. This is the perfect opportunity for a CRM Lead with a strong balance of technical expertise and business acumen.

YOUR SKILLS AND EXPERIENCE

• Proficient with HTML, CSS, SQL, and Liquid.
• Experience managing teams.
• Experienced delivering multiple CRM campaigns.

HOW TO APPLY

Send your CV if your skills and experience match this opportunity.