Customer Relationship Management Lead

JR United Kingdom; Birmingham; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Customer Relationship Management Lead in Birmingham. This hybrid role involves managing a team and enhancing the capabilities of the Braze CRM platform, requiring a blend of technical skills and business acumen.

Qualifications

• Proficient in HTML, CSS, SQL, and Liquid.
• Experience managing teams.
• Experienced in delivering multiple CRM campaigns.

Responsibilities

• Lead the adoption of the Braze CRM platform.
• Manage a team of 2 supporting 16 internal brands.
• Elevate CRM capabilities across various projects.

Skills

HTML

CSS

SQL

Liquid

Team Management

CRM Campaigns

Job description

Customer Relationship Management Lead, Birmingham

Client:

Location:

Birmingham, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

23.05.2025

Expiry Date:

07.07.2025

Job Description:

Hybrid - 1 day in West Midlands

THE COMPANY

We have partnered with a national conglomerate in the hospitality industry that is looking for a CRM Lead to manage their central expertise team.

THE ROLE

As the CRM Lead, you will be at the forefront of adopting the Braze CRM platform and elevating its capabilities. Leading a team of 2, you will support 16 internal brands across various projects. This is the perfect opportunity for a CRM Lead with a strong balance of technical expertise and business acumen.

YOUR SKILLS AND EXPERIENCE

• Proficient with HTML, CSS, SQL, and Liquid.
• Experience managing teams.
• Experienced delivering multiple CRM campaigns.

HOW TO APPLY

Send your CV if your skills and experience match this opportunity.

Additional Notes

Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Created on 23/05/2025 by JR United Kingdom