Customer Relationship Executive

Speedy Hire; Monmouth; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading hire provider in the UK, Speedy Hire, is seeking a Customer Relationship Executive to enhance client satisfaction and identify new sales opportunities. The role involves collaboration with account managers to deliver outstanding service while achieving set targets and KPIs. Ideal candidates should have strong interpersonal skills and previous sales experience, as well as a commitment to sustainability through the company's ESG Strategy.

Benefits

26 days holiday (plus bank holidays)

Life assurance

Pension scheme

Canteen facilities

95% discount across Speedy brand

Training and development opportunities

Voluntary Health Cash Plan

Employee Assistance Program (EAP)

Green Commute Initiative

Qualifications

• Previous sales experience is essential.
• Strong interpersonal skills to build rapport with customers.
• Hardworking individual with a strong work ethic.

Responsibilities

• Build and maintain relationships with clients.
• Conduct business reviews to ensure satisfaction.
• Work closely with account managers and sales teams.

Skills

Interpersonal skills

Sales experience

Organizational skills

Work ethic

Job description

Customer Relationship Executive - Newport - Monday to Friday - 07:45 - 17:00 - 37.5 hours per week

Speedy is the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant, and support services – everything for every job!

As a Customer Relationship Executive, you will be building and maintaining relationships with our clients. You will conduct business reviews to ensure they are satisfied with our products and services, whilst alerting the sales team to further opportunities. Working to targets and KPIs is an important part of the role. You will also work closely with account managers, ensuring we provide the best service possible.

What You’ll Need

• Strong interpersonal skills and the ability to build rapport with customers
• Previous sales experience and an organized approach to work
• Hardworking with a strong work ethic
• Ability to support your business unit/team in delivering our ESG Strategy – Decade to Deliver

Desirable:

• Previous experience working as a client relationship executive or a track record of managing client relationships

What We Offer

• 26 days holiday (plus bank holidays)
• Life assurance
• Pension scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Opportunities for training, development, and career progression
• Voluntary Health Cash Plan
• My Staff Shop: discounts and offers for shopping across many suppliers
• Green Commute Initiative: Work scheme for cycling
• PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling for wellbeing, legal, and financial matters

We offer a range of hybrid and flexible working arrangements and promote our Speedy Work Life Balance initiative, emphasizing our commitment to putting our People First!

Speedy provides a Career Line of Sight, enabling clear understanding of career progression within the group.

Please note: Speedy reserves the right to close applications early if a high volume is received. We recommend applying promptly.

Some roles may require a DBS, Credit, or Security Clearance Check.

Speedy is an equal opportunity employer embracing diversity and fostering an inclusive environment. We consider all applicants regardless of ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability. Proof of right to work in the UK is required at employment start.

For our policies aligned with ESG Governance, visit: https://www.speedyservices.com/esg/governance