Customer Relations Office Assistant

The Best Connection; Shrewsbury; On-site; GBP 16,531 - 17,908; Full time

Benefits offered by this job

Temporary to permanent opportunity

Full training provided

Career development opportunities

Friendly and supportive team

Experience in growing business

Job summary

The Best Connection is recruiting for a Sales & Customer Relations Office Assistant near Newport, Shropshire. The role involves giving first-class customer service, handling calls, processing orders and supporting office and production teams. Training is provided and the position offers development opportunities within a growing business.

The role suits a college leaver or recent graduate seeking practical office experience in administration, sales support and business operations.

Qualifications

• Previous administration, customer service or office experience would be beneficial but is not essential, as full training will be provided.

Responsibilities

• Answering and making telephone calls, acting as the first point of contact for customers, suppliers and visitors.

Skills

Punctual

Reliable

Communication

Telephone skills

Organised

IT literacy

Teamwork

Self-motivation

Proactive

Career-minded

Tools

Excel

Office software

Job description

Sales & Customer Relations Office Assistant

Newport, Shropshire

£12.71 - £13.00 per hour (depending on skills and experience)

Monday - Thursday: 8:00am - 4:30pm | Friday: 8:00am - 3:30pm

Temporary to Permanent Opportunity

The Best Connection are recruiting on behalf of our client, a well-established manufacturing business in the Newport area, for a Sales & Customer Relations Office Assistant to join their busy office team.

This is an excellent opportunity for somebody looking to build a career within administration, customer service, sales support and business operations. The role may particularly suit a college leaver, business studies student, recent graduate, or someone looking to gain practical office experience within a successful and growing company.

Key Responsibilities

• Answering and making telephone calls, acting as the first point of contact for customers, suppliers and visitors
• Building positive relationships and providing excellent customer service
• Processing customer orders and assisting with sales administration
• Raising job cards and supporting production administration processes
• Maintaining accurate records relating to sales orders, stock control and goods received
• Entering production information onto internal systems
• Assisting with invoicing, filing, stationery ordering and general office administration
• Supporting dispatch activities and ensuring all documentation is completed accurately
• Working closely with both office and production teams to support business objectives
• Carrying out additional administrative duties and projects as required
• Maintaining a tidy, organised and professional working environment

What We're Looking For

We are looking for someone who is:

• Punctual and reliable
• Enthusiastic and eager to learn
• Confident communicating with customers and suppliers
• Comfortable speaking on the telephone
• Organised with excellent attention to detail
• IT literate and confident using spreadsheets and office systems
• Able to work independently and as part of a team
• Professional, proactive and self-motivated
• Keen to develop new skills and build a long-term career

Previous administration, customer service or office experience would be beneficial but is not essential, as full training will be provided.

Benefits

• Temporary to permanent opportunity
• Full training provided
• Career development opportunities
• Friendly and supportive team environment
• Opportunity to gain valuable experience within a growing business

To apply, please submit your CV today or contact The Best Connection Telford for further information.

The Best Connection is acting as an Employment Business in relation to this vacancy.