Customer Relations Executive

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Lloyd Recruitment Limited
Epsom
GBP 25,000 - 35,000
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Job description

Are you experienced in handling escalated customer complaints and always aim to ensure good customer outcomes, across a business?

If you are a proactive and team-orientated individual, with experience in the Motor Finance / Financial Services industry, we want to hear from you!

As a Customer Relations Executive, you'll play a key role in supporting customers through challenging situations, working to resolve their issues and ensuring a positive experience.

Responsibilities:

  1. Handle escalated customer complaints effectively.
  2. Ensure positive customer outcomes.
  3. Collaborate with team members to improve service delivery.

Qualifications:

  1. Experience in Motor Finance or Financial Services.
  2. Strong communication and interpersonal skills.
  3. Proactive approach to problem-solving.
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