Customer Relations Coordinator - Shepherds Bush - 30k

deverellsmith; London; On-site; GBP 30,000; Full time

Job summary

A prominent property development firm is looking for a Customer Relations Coordinator to enhance customer service for new homes in London. This role involves liaising with contractors, supporting homeowners, and ensuring smooth operations within the office. Ideal for those passionate about high-end properties and customer satisfaction.

Qualifications

• Experience in customer service, preferably in real estate or property management.

Responsibilities

• Liaise with contractors regarding defects and snagging.
• Conduct guided tours for new homeowners.
• Handle inbound calls and resident queries.

Job description

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Customer Relations Coordinator - Shepherds Bush - 30k, London

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Client:

deverellsmith

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

70c57721f371

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Fancy working in the world of high-end new build property customer service?

New Homes Customer Relations Coordinator

Days + hours: Monday - Friday, 8am- 5pm. (Mon - Fri, 8-5pm)

Location: West London, Notting Hill

When not based in the marketing suite in West London, as a New Homes Customer Relations Coordinator you will:

• Liaise with contractors to ensure defects and/or snagging are being seen to, within the time frame.
• Give guided tours to new home owners of their residence and facilities.
• Answer inbound calls and queries from residents in new build homes.
• Contribute to the smooth running of the office by undertaking other general duties such as answering phones, filing, and other tasks as needed.
• Fulfil multiple duties where needed, with no two days the same!

Give me a call to discuss what this new role could mean for you.