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Customer Relations Advisor

Office Angels

Northampton

On-site

GBP 1,000

Full time

2 days ago

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An established industry player is seeking a dedicated Customer Service Advisor to join their team in Northampton. This role is crucial for addressing customer inquiries, resolving billing issues, and providing product support. You will be responsible for maintaining high professionalism and building positive relationships with clients. If you thrive in a dynamic environment and enjoy helping others, this opportunity is perfect for you. Join a company that values its employees and offers a supportive work culture. Your contributions will play a significant role in ensuring customer satisfaction and loyalty.

Experience in customer service roles is preferred.
Ability to handle customer inquiries professionally.

Answer incoming customer calls regarding billing and product issues.
Maintain professionalism and establish rapport with clients.
Update customer information in the database.

Customer Service

Communication Skills

Problem-Solving

Customer Service Database

Customer Service Advisor

Monday to Friday

£12.30p/h

Northampton - NN5

Duties to include:

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport.
Update customer information in the customer service database during and after each call.
Work with the management team to stay up-to-date on product knowledge and be informed of any changes in company policies.

If you are interested in this role and available for an interview on Wednesday 30th April, please contact hannah.nash@office-angels.com.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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Customer Relations Advisor

Office Angels

Northampton

On-site

GBP 1,000

Full time

Job summary

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Job description