Customer Quality & Compliance Manager

Freixenet Copestick Limited; Newbury; Presencial; GBP 32.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance-related bonus

Enhanced pension contributions

25 days annual leave + birthday day of

Enhanced parental leave

Life assurance (4x salary)

Income protection insurance

Employee Assistance Programme

Generous staff discounts across our

EV salary sacrifice scheme

Descripción de la vacante

Freixenet Copestick Limited UK is seeking a Technologist to support the Technical & Sustainability team, ensuring technical and legislative compliance across the business while maintaining the quality management system.

You’ll help with BRCGS compliance, manage technical documentation and data, coordinate audits and investigations, and work with suppliers and internal stakeholders to uphold top standards of quality and food safety.

Formación

• Previous experience within food manufacturing in a technical, production or quality-focused role.
• Experience in an analytical, investigative or data-driven environment.
• Comfortable using multiple software platforms and cloud-based systems.
• Strong attention to detail with a methodical approach to data and processes.
• Strong communication skills with the ability to work effectively across different teams.
• Ability to take initiative and develop creative solutions to problems.
• An interest in quality, food safety and continuous improvement.

Responsabilidades

• Complete customer and supplier technical specifications and intake specifications with our bottling facility.
• Manage packaging compliance submissions, including PRN and EPR data.
• Complete customer approval questionnaires and supporting documentation.
• Respond to HMRC traceability requests and maintain accurate records.
• Lead monthly complaints meetings and manage investigations with suppliers, ensuring corrective and preventative actions are implemented.
• Lead monthly non-conformance meetings and manage corrective action processes.
• Coordinate internal audit activities, conduct audits and support the wider technical team.
• Support bulk wine production by managing out-of-specification intake results.
• Support NPD projects by managing technical requirements and label approvals for new wine launches.
• Collect and analyse technical data to support KPI reporting and trending.
• File and maintain new and existing trademarks.
• Actively contribute to HACCP, TACCP and VACCP teams.
• Respond to technical queries from internal and external stakeholders.

Conocimientos

Food safety

Data analysis

Quality systems

Cross-functional

Audit coordination

Educación

Food science degree

Herramientas

Excel

Cloud platforms

Descripción del empleo

Freixenet Copestick Limited UK is seeking a Technologist to support the Technical & Sustainability team, ensuring technical and legislative compliance across the business while maintaining the quality management system.

You’ll help with BRCGS compliance, manage technical documentation and data, coordinate audits and investigations, and work with suppliers and internal stakeholders to uphold top standards of quality and food safety.