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A leading company is seeking an experienced Customer Quality Assurance Specialist for a night shift role. This position focuses on maintaining customer confidence and addressing quality concerns effectively. The ideal candidate will have a proactive mindset, strong problem-solving skills, and experience in quality assurance within a manufacturing environment. You will work closely with internal teams and customers across Europe to ensure high standards in quality and customer satisfaction.
Salary/Rate: £45k - 50k per year + benefits
Are you passionate about driving high standards in quality and customer satisfaction?
Do you have a solid background in quality assurance and problem-solving within a manufacturing or engineering environment?
If so, we want to hear from you.
We are currently seeking an experienced Customer Quality Assurance Specialist (Nights) to join our client’s team in Birmingham. This is a hands-on role, ideal for someone with a proactive mindset and a drive for continuous improvement.
4-Day Working Week | 26.5 Days Annual Leave | 8% Pension | Life Assurance
About the Role
Reporting to the Quality Manager, you will play a critical role in maintaining customer confidence and ensuring that all quality concerns are addressed swiftly and effectively. You will consult closely with internal teams and customers across Europe, managing and coordinating all aspects of customer quality issues during the night shift.
This role will see you working across a variety of formal forums and projects, from managing customer complaints to supporting internal process improvements.
Key Responsibilities
Key Skills & Experience
What You Bring
You’re a initiative-taker with a systematic approach and an eye for detail. You work well under pressure, prioritise tasks effectively, and thrive in an environment where problem-solving and quality take centre stage. You are equally comfortable working independently or collaborating with colleagues to meet shared objectives.
If you are ready to take the next step in your quality career and thrive in a night-based role, we invite you to apply. Join a team where your expertise and dedication to quality will be recognised and rewarded.
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