Customer Projects Executive

Creed Foodservice Ltd; Cheltenham; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading food service company in Cheltenham is seeking a Customer Projects Executive to lead various customer projects. The ideal candidate will have strong IT skills, excellent communication abilities, and project management experience. This role offers opportunities for growth within a supportive team environment.

Benefits

33 Days of annual leave

Life Assurance

Savings Scheme

Training & Development Opportunities

Discounted Staff Purchases

Qualifications

• Strong IT and administration skills, particularly with Excel.
• Excellent communication and stakeholder engagement skills.
• Highly organized and detail-oriented.

Responsibilities

• Lead and support customer projects.
• Maintain the Commercial Project Tracker.
• Coordinate project meetings and communications.
• Collaborate with Sales and Buying teams.

Skills

IT skills

Communication skills

Organizational skills

Solutions-focused mindset

Tools

Excel

Job description

About Creed:

At Creed Foodservice, we believe a great workplace starts with great people. Our teams are at the heart of everything we do, bringing passion and expertise to deliver top-quality food products to chefs and caterers across the UK. As part of the Country Range Group, we’ve been making a difference in the food industry since 1972.

With distribution centres in Cheltenham, Ilkeston, and High Wycombe, we ensure reliable service nationwide. We’re proud to be a Living Wage accredited employer and were recognised as one of the Top 75 Best Companies to Work For in 2023. If you’re looking for a workplace that values its people and offers real opportunities to grow, Creed is the place to be!

Role Details:

As a Customer Projects Executive you will be supporting the successful delivery of customer projects from product sourcing and range reviews to menu changes and category management initiatives.

You’ll play a key role in driving business growth by ensuring projects are delivered on time, in full, and aligned with strategic goals. If you thrive in a fast-paced environment, enjoy working cross-functionally, and have a passion for delivering results, we’d love to hear from you.

Some responsibilities of the role include:

• Lead and support customer projects including: Product sourcing and launches, Range reviews, Menu changes, Category management initiatives
• Maintain and manage the Commercial Project Tracker
• Coordinate project meetings, updates, and stakeholder communications
• Collaborate with Sales and Buying teams to ensure project alignment with business objectives
• Drive continuous improvement and identify opportunities for automation
• Analyse project performance and contribute to commercial KPIs
• Provide cover for the Customer Projects Manager when required
• Promote food safety, data integrity, and ESG goals across all activities

The Ideal Candidate:

• Strong IT and administration skills (Excel proficiency essential)
• Excellent communication and stakeholder engagement skills
• Highly organised, detail-oriented, and able to manage multiple priorities
• Commercially aware with a solutions-focused mindset
• Experience in project management, customer service, or executive support roles
• Ability to work autonomously and take ownership of projects

Desirable:

• Experience in the foodservice sector or similar operational environment
• Familiarity with project management principles and large-scale customer projects

Work Schedule:

Monday - Friday 8:30am-5:00pm

Benefits:

33 Days of annual leave, Living Wage Foundation Employer, Life Assurance, Savings Scheme, Training & Development Opportunities, Discounted Staff Purchases, Staff Lottery, Auto-enrolment Pension Scheme, Online Discounts Package and many more.

If you want to join a team where you will be fully trained and have opportunities in the future to progress and you have a strong work ethic then click apply now below.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.