Customer Project Manager

Whitworths; Wellingborough; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

33 days holiday

Company pension

Health & lifestyle benefits

Job summary

Whitworths is seeking a proactive NPD/EPD Project Manager to own the end-to-end development cycle, working with Brand and Commercial teams to shape briefs and ensure launches align with business strategy.

You will coordinate cross-functional teams, manage timelines, gate documents and P&Ls, and partner with customers on artwork, packaging and launch plans while keeping the consumer at the core of development.

Qualifications

• 3+ years of project management experience in FMCG or food manufacturing.
• Proven ability to deliver NPD and/or customer-specific launch projects.
• Familiarity with retailer systems (e.g., M&S FIND) desirable.

Responsibilities

• Own the NPD/EPD project management process from concept to launch.
• Coordinate cross-functional teams, managing timelines, gate documents and P&L.
• Partner with customers on artwork, packaging and launch plans to ensure consumer focus.
• Manage end-to-end Critical Path and champion the consumer at every stage.

Skills

Project management

NPD/EPD coordination

Stakeholder management

FMCG experience

Job description

About The Role

Can you own the NPD and EPD project management process, ensuring milestones are hit across all key stages? Work closely with the Brand and Commercial teams to shape briefs and deliver launches aligned with business strategy.

Coordinate cross-functional teams to bring ideas to life — managing timelines, gate documents, and project P&Ls. Partner with customers to align on artwork, packaging, and launch plans. Champion the consumer at every stage of development. Manage end to end Critical Path from concept to launch

What are the key ingredients needed for the role?

• - Strong project management experience in FMCG or food manufacturing (3+ years).]
• - Ability to manage multiple projects and critical paths simultaneously Proven success delivering NPD and/or customer-specific launch projects.
• - Familiarity with retailer systems (e.g. M&S FIND, retailer artwork approval) desirable.
• - Excellent stakeholder management, commercial awareness, and critical path discipline.
• - Energy, curiosity, and a collaborative mindset that fits our values: Solutions. Teamwork. Accountability. Respect. A complete 'foodie' keeping on top of food and consumer trends

About Us

We’re on an exciting mission here at Whitworths – to help boost the nutrient intake of the nation, improving general health of families using the goodness found in our delicious products. We’re the only brand that gives a credibly nutritious boost to breakfast, lunch, dinner, snacks, baking and beyond.

There are obviously many other reasons to come and work with us, but the biggest reason is so that you have a job you love and a company you are proud to say you work for. You will receive a competitive salary, 33 days holiday, a workplace pension, and in addition, you’ll also have access to a number of family friendly, health and lifestyle benefits. Culturally, we believe strongly in investing in our people, developing them in role and developing their careers within Whitworths. Don't just take our word for it, our people say the same, as demonstrated by our recent accreditation from Investors In People.