Customer Project Manager

Experis (Austria); Ribble Valley; Remote; GBP 74,000 - 80,000; Full time

Job summary

Experis is seeking an experienced Customer Project Manager to lead healthcare IT implementation projects across complex environments. You will drive delivery from planning through go-live, coordinating clinical, operational, technical, supplier, and executive stakeholders.

The role requires 6+ years in healthcare IT project delivery, with experience in PACS/RIS/VNA or Digital Pathology, and strong governance and reporting capabilities. UK remote with occasional travel; BPSS clearance expected.

Qualifications

• 6+ years' experience delivering customer-facing healthcare IT projects.
• Experience delivering PACS, RIS, VNA, Digital Pathology or healthcare imaging solutions.
• Strong understanding of radiology workflows and healthcare operations.
• Proven budgets, forecasting, change control and governance experience.
• Experience leading steering committees, RAID management, and executive reporting.

Responsibilities

• Lead the delivery of healthcare IT implementation projects across complex healthcare environments.
• Manage clinical, operational, technical, supplier, and executive stakeholder engagement.
• Deliver projects from planning through go-live, hypercare, and service transition.

Skills

PACS

RIS

VNA

Digital Pathology

Healthcare IT

Stakeholder management

Governance

Budget forecasting

Executive reporting

Education

PRINCE2 or PMP certification

Job description

Customer Project Manager (Healthcare IT)

Rate: £400.00 - £435.00 per day (Inside IR35)
Location: Remote (UK) with occasional travel to customer sites as required
Clearance Required: BPSS

The Opportunity

We're seeking an experienced Customer Project Manager to lead the delivery of healthcare IT implementation projects across complex healthcare environments.

Essential Skills & Experience

6+ years' experience delivering customer-facing healthcare IT projects.

Proven delivery experience across:

• PACS
• RIS
• VNA
• Digital Pathology
• Medical Imaging or Healthcare Informatics solutions
• Strong understanding of radiology workflows and healthcare operations.
• Experience managing project budgets, forecasting, change control, and governance.
• Experience leading steering committees, RAID management, and executive reporting.
• Ability to manage clinical, operational, technical, supplier, and executive stakeholders.
• Experience delivering projects from planning through go-live, hypercare, and service transition.
• PRINCE2, PMP, or equivalent project management experience.
• Full UK driving licence and willingness to travel when required.

Desirable Skills

• Experience delivering healthcare imaging solutions.
• Knowledge of healthcare governance, procurement, and regulatory requirements.
• Experience with cloud-hosted healthcare solutions.
• Experience managing imaging migrations, platform consolidations, or managed service transitions.
• Experience managing multiple concurrent projects.

What We're Looking For

A proven Healthcare IT Project Manager with excellent stakeholder management skills and a track record of successfully delivering complex healthcare technology implementations.

If you have experience delivering PACS, RIS, VNA, Digital Pathology, or other healthcare technology projects, we'd love to hear from you.