Customer Order Picker

IKEA; Sheffield; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading furniture retailer in Sheffield is seeking Customer Order Pickers to join their Fulfilment Team. The role involves picking customer orders, providing great customer service, and handling products safely. Ideal candidates will be motivated, adaptable, and adept with technology. This position offers a competitive hourly rate and various benefits, including an employee discount and personal growth opportunities.

Benefits

15% IKEA discount

Life Assurance

Free healthy meal option

Personal growth opportunities such as language learning

Qualifications

• Previous experience is beneficial but not essential.
• Comfortable using computers and handheld devices to check stock.
• Ability to prioritise and organise workload swiftly and effectively.
• Adaptable mindset to switch between tasks and work within tight timeframes.
• Proactive approach to complete tasks efficiently.

Responsibilities

• Pick orders for customers and delivery team.
• Provide great customer service.
• Manual handling of products ranging from tables to wardrobes.
• Work with heavy machinery to transport goods safely.
• Follow all safety protocols and regulations.

Skills

Motivation to make things happen

Comfortable using computers and handheld devices

Ability to prioritise and organise workload

Adaptable mindset

Proactive initiative

Job description

Overview

IKEA Sheffield are looking to welcome Customer Order Pickers to join our amazing Fulfilment Team. Are you passionate about delivering exceptional customer service and helping people find exactly what they need? Join our IKEA team as a Customer Order Picker and be the friendly face that ensures our customers' online orders are ready for a seamless pickup experience.

What we offer

• Start Date of employment will be: 10th November 2025
• Competitive hourly rate of £12.60 per hour
• 24 hours per week: 4 days over 7, including late evenings and 3 out of 4 weekends. Operational hours are 6am–6pm.
• 12 hours per week: 2 days at weekend only, including late evenings Saturday and Sunday. Operational hours are 6am–6pm.
• We can discuss flexibility to match your life and our business needs during the interview.

Working with us has its rewards

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family’s everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• Free healthy meal option, salad bar, fruit, and hot/cold drinks
• Personal growth, learn a new language with Rosetta Stone available to all IKEA co-workers.

..as well so much more! Full Benefit List https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

What you’ll need to have

• Previous experience is beneficial but not essential; motivation to make things happen in a fast-paced environment.
• Comfortable using computers and handheld devices to check and hand out stock or answer customer questions.
• Ability to prioritise and organise your workload swiftly and with attention to detail.
• Adaptable mindset to switch between tasks/areas and work within tight timeframes.
• Proactive, use your initiative to complete tasks efficiently and effectively.

What you’ll be doing day to day

• Pick orders for customers and the delivery team, including handling goods and processing uncollected orders.
• Provide great customer service in a customer-facing environment.
• Manual handling of products ranging from LACK Coffee Tables to PAX Wardrobes.
• Work with or around heavy machinery (e.g., Forklift trucks, counterbalance, pump trucks) to transport heavy goods safely within the warehouse.
• Follow all safety protocols and regulations to maintain a secure environment for customers and co-workers.

We care for the people

We value diversity of thought, background, and culture. We welcome candidates from all walks of life, including those with disabilities, to join us and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many.

Recruitment process information

Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Please attach an updated CV with your application so we can get to know you better.
• Shortlisted candidates will be invited by email to attend an assessment centre.

We understand not everyone will be successful, but we promise to keep you informed either way.

For any advice or support, email Recruiter [e-mail] and we will be happy to help!