Customer Order Management and Logistics Support Specialist

Kimberly-Clark Corporation; England; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A leading company in the consumer goods industry is seeking a Customer Order Management and Logistics Support Specialist who will monitor sales orders and ensure delivery accuracy. This role requires excellent communication skills and the ability to manage customer relationships effectively while working flexibly in a dynamic environment.

Benefits

Flexible work arrangements

Career development opportunities

Inclusive work environment

Qualifications

• 1 - 2 years of experience in FMCG sector or Supply Chain roles.
• Fluent English is essential.
• Must have excellent organizational skills.

Responsibilities

• Monitor sales orders within SAP R/3 system and confirm accurate delivery details.
• Verify availability of placed orders ensuring quality before shipment.
• Interact with Sales, Demand Management, and Customers to fulfill business requirements.

Skills

Customer relationship management

Excellent communication

Time management

Proactive/can-do attitude

Strong team player

Education

1 - 2 years of Customer-facing experience

Knowledge of MS Office tools

SAP skills

Job description

Customer Order Management and Logistics Support Specialist page is loaded

Customer Order Management and Logistics Support Specialist

Apply locations United Kingdom- Flexible Location - South East England time type Full time posted on Posted 2 Days Ago job requisition id 879456 Customer Order Management and Logistics Support Specialist

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

Order management isthe process of order capturing, tracking, and fulfilling Customer orders. The order management process begins when an order is placed and ends when the Customer receives their delivery.

Customer Order Management & Logistics Support Specialist is responsible for monitoring sales orders within our SAP R/3 system and confirming accurate delivery details to the Customers. COM&LS Specialists verify the availability of placed orders, ensuring its quality before shipment to avoid complaints and issues. They interact frequently with Sales, Demand Management, European Supply Chain Services and Logistics, and the Customers supply teams to ensure business requirements are fulfilled, issues resolved, and potential problems are anticipated with corrective action taken. They are the main point of contact for own Customers and multiple internal stakeholders within the Western Europe or UK regions. They must have excellent organizational and communication skills , especially in handling Customers' inquiries and concerns about the orders and resolving delivery discrepancies.

About Us

Huggies. Kleenex. Cottonelle. Scott. Kotex. Poise. Depend. Kimberly-Clark Professional. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

· 1 - 2 years of Customer-facing experience in Order Management / Customer Service in FMCG sector / Order To Cash / Supply Chain roles

· Thorough knowledge of all MS – Office tools

· SAP skills will be ideal

· Excellent time management skills, able to manage pressured situations

· Able to use own initiative and to work independently with multiple deadlines/tasks

· Customer relationship management skills

· Strong team player with the ability to work within the group and to train new team members

· Proactive/can-do attitude

· Excellent communication (written & verbal), interpersonal skills will be essential

Language requirement:

· Fluent English is essential

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com .

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website .

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.

#LI-Hybrid

Primary Location

No K-C Work Site UK South East

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time