Customer Marketing Data Analyst (6-month FTC)

Utility Warehouse; London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading utility services provider in London seeks a Data Analyst for a 6-month hybrid contract. You will support the Customer Marketing function by analyzing customer data to enhance engagement and improve marketing effectiveness. The ideal candidate will have 2–3 years of analytics experience, advanced SQL skills, and a keen understanding of marketing metrics. Join this dynamic team to drive significant data-informed strategies while enjoying competitive pay and extensive benefits.

Benefits

Competitive salary

25 days holiday plus Bank Holidays

Life Insurance up to 4 x your salary

Discounted healthcare

Private pension scheme

Share options

Health & Wellbeing benefits

Qualifications

• 2–3 years of data analytics experience in a marketing or customer-focused role.
• Advanced SQL skills for building analysis-ready datasets.
• Strong understanding of marketing metrics and customer journeys.

Responsibilities

• Analyze customer behaviors and key lifecycle moments.
• Design and measure marketing experiments.
• Build analytics solutions supporting growth objectives.

Skills

Data modeling

Advanced SQL

Customer segmentation

Data visualization

Analytical functions

Collaboration

Tools

Looker

Mixpanel

BigQuery

Google Analytics

Python

Job description

Hello, we're UW

We’re a bunch of great people working together, solving problems and having fun. Together, we strive to find solutions to help the great people around us get on with the things that really matter in life.

How? It’s simple, we take the headache out of essential home services by providing them all in one place – energy, broadband, mobile, and even insurance. That’s one provider, one account, one bill, and lots of savings.

We’re a truly unique FTSE 250 company with a business model that has real social impact at the heart of it. Being a part of the UW community you’ll join a working environment like no other - one where everyone matters - be it our customers, our partners or you, our people.

This is a 6 month contract. It is a hybrid role. This is an immediate start vacancy.

About the role

We are looking for a Data Analyst to join our Data Team, supporting our Customer Marketing function. You will work closely with Marketing and CRM stakeholders to unlock insights that drive smarter customer engagement, fuel growth through cross-sell and retention, and improve how we measure marketing performance. Your work will directly inform campaign design, performance tracking, and long-term marketing effectiveness. You\'ll help shape the marketing strategy through data – identifying what works, what doesn’t, and what could.

This role is hands-on and embedded within cross-functional teams, requiring a strong foundation in data modelling, advanced SQL, and stakeholder collaboration.

What you’ll do

• Analyse customer behaviours, journeys, and key lifecycle moments to inform segmentation, targeting, and engagement strategies.
• Design and measure our marketing experiments, helping us to evolve our marketing strategy through a continuous cycle of testing & learning.
• Build end-to-end analytics solutions that support growth objectives such as cross-sell and retention, from data modelling through to developing dashboards
• Translate stakeholder needs into technical data requirements and collaborate with Data Engineers to deliver scalable, reliable solutions.
• Create strategic dashboards in Looker and Mixpanel to support decision-making across Customer Marketing and CRM teams.
• Develop attribution frameworks or statistical models to understand marketing impact across customer touchpoints better.
• Become a go-to analytics partner for Customer Marketing — providing proactive insight and helping drive a more data-informed culture.

About you

• 2–3 years of hands-on experience in data analytics (exploratory and descriptive analysis), preferably in a Marketing, CRM, or customer-focused role.
• Advanced SQL skills (analytical functions, window functions, pivots) — confident working with raw, unstructured data to build analysis-ready datasets.
• Strong grasp of marketing metrics, funnel performance, customer segmentation, and attribution models.
• Comfortable working in cross-functional teams and communicating with both technical and non-technical stakeholders.
• Curious, collaborative, and impact-driven — you enjoy turning data into action.
• Experience with data visualisation and BI tools (preferably Looker), and the ability to translate complex data into clear business insights.
• Familiarity with customer engagement and experimentation tools (e.g., Braze, Optimizely).
• Familiarity with product & marketing analytics tools would be ideal (e.g. Mixpanel / Amplitude, Google Analytics / GA4, etc.).
• Experience working with cloud-based data environments (BigQuery, GCP); exposure to dbt or Dataform is a plus.
• Experience with Python is desirable.

What\'s in it for you

Join a high growth FTSE 250 business and help us achieve our ambitions whilst learning and having fun. Become part of a fantastic business culture where people really are at the heart of everything we do.

• Hybrid working.
• A competitive salary.
• 25 days holiday plus Bank Holidays.
• Life Insurance up to 4 x your salary.
• Discounted healthcare and medical cash plans including a free Virtual GP service.
• Private pension scheme.
• Share options and Save As You Earn Scheme.
• A range of Health & Wellbeing benefits including a confidential Employee Assistance Programme, Virtual fitness classes and wellness tools
• Discounts on UW products & services.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation.

Please note, if you are applying for a role which involves having access to personal data, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.

You’ve got this far... Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Martyna Zbyszewska will be your point of contact throughout the recruitment process.

Additional Information

Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation.Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.